Leslie Aleman
Weslaco
Summary
Offering compassionate and dedicated approach to providing quality care. Bringing foundational understanding of patient care principles and effective communication skills. Ready to use and develop caregiving abilities and empathy.
Overview
2
2
years of professional experience
Work History
In-Home Healthcare Provider
De Fe Provider Health Services
01.2025 - 10.2025
- Provided personalized care plans addressing individual patient needs and preferences.
- Assisted patients with daily living activities, promoting independence and well-being.
- Monitored vital signs and reported changes to healthcare professionals promptly.
- Implemented safety protocols to ensure a secure home environment for clients.
Call Center Helpline Specialist
Senture
08.2023 - 12.2024
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Utilized CRM software to track interactions and maintain accurate records of customer communications.
- Collaborated with team members to develop effective solutions for complex customer concerns.
- Adapted quickly to new processes and technologies, enhancing overall team performance.
Education
High School Diploma -
Cte Early College High School
WeslacoSkills
- Bathing assistance
- Housekeeping tasks
- Vital signs monitoring
- Patient safety
- Mobility support
- Feeding assistance
- Appointment scheduling
Timeline
In-Home Healthcare Provider
De Fe Provider Health Services
01.2025 - 10.2025
Call Center Helpline Specialist
Senture
08.2023 - 12.2024
High School Diploma -
Cte Early College High School