Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Soto

Phoenix,AZ

Summary

Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony. Motivated individual with business acumen, and a willingness to take on challenging roles. Tech-savvy and quick to learn, with technical know-how, social media expertise, and sales abilities to support and drive substantial growth. Creative Landscaper willing to handle various landscaping duties in all weather conditions. Uses high degree of dexterity when handling tools and equipment. Works for sustained periods of time maintaining concentrated attention to detail.

Overview

4
4
years of professional experience

Work History

Manger

Popeyes® Louisana Kitchen
Avondale, AZ
10.2024 - Current
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.

Worker

Amazon.Inc
Tolleson, AZ
06.2023 - 01.2024
  • Monitored operations and analyzed metrics to assess company performance.
  • Established specific project goals to measure progress and evaluate outcomes.
  • Picked and packed orders at a rate exceeding per hour.
  • Executed various tasks independently to drive business growth and meet objectives.
  • Conducted quality control inspections on finished products before shipment.

Assistant Manager

Jack in the Box
Tolleson, AZ
09.2021 - 10.2023
  • Managed project deadlines and provided team leadership.
  • Liaised with stakeholders, clients, and vendors to ensure consistent project updates.
  • Advised department heads on ways they can increase their staff's productivity through better utilization of available resources.
  • Provided guidance on how to utilize technology solutions for maximum productivity gains.
  • Collaborated with senior management on developing strategies that drive continuous process improvement efforts.
  • Assisted in creating a culture focused on improving organizational effectiveness through process optimization initiatives.

Worker

Landscape Forms
Tolleson, AZ
12.2020 - 07.2021
  • Developed plans to address efficiency, cost, and profitability challenges.
  • Lifted, sorted, and stacked parts weighing up to 50 pounds.
  • Repaired faulty components using specialized tools, including soldering irons and welding torches.
  • Organized client meetings for project updates and status reviews.
  • Responded to customer inquiries, resolving complaints and issues promptly.
  • Demonstrated strong telephone etiquette while managing challenging calls.

Education

High School Diploma -

Fresno High School
Fresno, CA

Skills

  • Cleaning and maintenance
  • Customer service and relations
  • Equipment operation and maintenance
  • Inventory management
  • Production support and assistance
  • Safety and compliance
  • Resource management
  • Loading and unloading procedures
  • Customer service
  • Team leadership
  • Problem solving
  • Time management
  • Quantitative skills
  • Organizational skills

Timeline

Manger

Popeyes® Louisana Kitchen
10.2024 - Current

Worker

Amazon.Inc
06.2023 - 01.2024

Assistant Manager

Jack in the Box
09.2021 - 10.2023

Worker

Landscape Forms
12.2020 - 07.2021

High School Diploma -

Fresno High School