Leslie Barranca
Los Angeles ,United States
Summary
Quality Specialist with 2 years of experience enhancing production processes and ensuring adherence to rigorous quality standards. Demonstrates a visionary approach to optimizing production timelines and improving product reliability through teamwork and meticulous attention to detail. Passionate about driving continuous improvements in manufacturing environments, leveraging skills in quality control and organizational efficiency.
Overview
7
7
years of professional experience
Work History
Inside Sales Representative
Glasswerks
South Gate
01.2025 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
QUALITY
Mann Hummel
Lake Wales, Florida
01.2022 - 11.2024
- Collaborated with team members to maintain consistent quality control measures.
- Enhanced production processes, resulting in measurable improvements in filter performance. Streamlined manufacturing processes, leading to significant improvements in filter quality and production efficiency. Consistently met and exceeded quality benchmarks.
CASHIER
First Choice Pharmacy
Haines City, Florida
01.2021 - 01.2022
- Managed patient calls to notify about medication readiness, enhancing customer satisfaction.
- Collaborated with pharmacy team to streamline patient interactions and improve service efficiency. Fostered strong relationships with pharmacy staff, contributing to a cohesive team environment. Proactively identified areas for improvement in patient communication.
CASHIER
Zocalo Super Market
Haines City, Florida
01.2019 - 01.2021
- Assisted customers at checkout, ensuring smooth transactions and accurate money handling.
- Managed cash register operations, maintaining a balanced till and reducing discrepancies.
- Provided excellent customer service, enhancing customer satisfaction and loyalty.
- Resolved payment issues efficiently, minimizing wait times and improving customer experience.
Education
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Haines City High School
Skills
- Quality Control (Experienced)
- Process Improvement
- Production Optimization (Experienced)
- Attention to Detail (Experienced)
- Teamwork (Experienced)
- Customer Service (Expert)
- Cash Handling (Expert)
- Organizational Skills (Expert)
- Stocking (Expert)
- Communication (Experienced)
- Cashiering (Expert)
- Typing (Skillful)
- POS (Experienced)
- Computer Skills (Skillful)
- Phone etiquette
LANGUAGES
English (Native)
Spanish (Native)
ADDITIONAL INFORMATION
- WORK AUTHORIZATION
- I'm Authorized to work in the US for any employer
- ADDITIONAL INFORMATION
- Willing to do a background check
Timeline
Inside Sales Representative
Glasswerks
01.2025 - Current
QUALITY
Mann Hummel
01.2022 - 11.2024
CASHIER
First Choice Pharmacy
01.2021 - 01.2022
CASHIER
Zocalo Super Market
01.2019 - 01.2021
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Haines City High School