Leslie Benton
Tallahassee,FL
Summary
Well-trained corrections professional skilled in direct inmate work and overseeing others. History in settings with success in keeping inmates under control and staff focused on work. Focused on protection and prevention.
Seasoned professional in correctional supervision, known for high productivity and efficient task completion. Skilled in conflict resolution, staff training, and security protocols. Excel at communication, leadership, and decision-making, ensuring smooth operation of correctional facilities.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Organized correctional officer with training and experience to coordinate and direct operations. Offers skills in decision-making and problem-solving combined with expert knowledge of field, integrity and attention to detail.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Correctional Sergeant (promotion)
Gadsden Correctional Facility MTC
Quincy, FL
01.2025 - Current
- Supervised daily operations of correctional staff and inmate activities.
- Managed inmate behavior through effective communication and conflict resolution.
- Conducted regular inspections of facility areas for safety and security compliance.
Correctional Officer
Gadsen correctional facility MTC
Quincy, USA
01.2022 - Current
- Supervised inmate activities and ensured compliance with facility rules.
- Conducted regular security checks throughout the correctional facility.
- Managed inmate documentation and maintained accurate records daily.
- Developed and implemented safety protocols for emergency situations.
- Collaborated with staff to resolve conflicts among inmates effectively.
- Trained new officers on operational procedures and safety measures.
- Monitored inmate behavior and reported any suspicious activities promptly.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Maintained clear and open communications with facility areas to support safe operations.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Conducted headcounts to ensure that all inmates were accounted for.
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Counseled inmates and responded to legitimate questions, concerns and requests.
MHA
Apalachee Center
Tallahassee, USA
01.2021 - 01.2022
Assistant Manager
Dollar General
Havana, USA
01.2013 - 02.2019
- I assist with Daily task to maintain safe environment for employees and customers.
- I ASSIST in payroll and daily inventory.
- I provide customer service and show team leadership.
- Managed daily store operations and ensured compliance with company policies.
- Supervised and trained team members to enhance performance and efficiency.
- Assisted in inventory management by organizing stock and conducting audits.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Supervised daily operations including scheduling shifts, assigning duties.
Head Photo Specialist
Walgreens
Cairo, USA
01.2007 - 04.2018
- Mixed chemicals for photo lab.
- Made sure the machine was up and running.
- Overseen department inventory.
- Ordering.
- Customer service.
- Inspected photos before sold.
- Managed photo department operations and employee scheduling.
- Trained staff on photo processing techniques and equipment usage.
- Oversaw customer service interactions to ensure satisfaction with photo services.
- Implemented quality control measures for photographic prints and products.
- Coordinated with vendors for supplies and equipment maintenance needs.
- Resolved customer problems with speed and professionalism to maintain high satisfaction ratings.
- Received and processed face-to-face and online orders for photo prints and specialty items.
- Tagged merchandise, updated signs and built displays for new and promotional products.
Education
Ged -
Thomas Technical Institute (former name)
Thomasville, GASkills
- Inventory
- Supervising
- Supervision
- Quality Assurance
- Health information management
- Correctional restraint procedures
- Inmate rights
- Correctional incident reporting procedures
- Management
- Loss Prevention
- Communication skills
- Security
- Correctional facility emergency response procedures
- Correctional facility incident response
- Warehouse experience
- Cash Handling
- Medium security correctional facility experience
- Key Holder
- Inmate supervision
- Due process in corrections
- Correctional officer experience
- Inmate mental health response techniques
- CCTV surveillance
- Correctional facility security checks
- Correctional restraint device usage
- Metal detectors
- Retail Management
- Time Management
- Inmate conflict resolution techniques
- Employment & labor law
- Scheduling
- Inmate crisis intervention techniques
- Training
- Correctional contraband detection procedures
- Sales
- Flashlight usage
- Microsoft Office
- Quality Control
- Surveillance
- Store Management Experience
- Correctional confidentiality requirements
- Leadership
- Correctional search and seizure procedures
- Word
- Organizational skills
- Correctional facility communication protocols
- Inmate discipline procedures
- Commercial driving
- Computer skills
- Assistant Manager Experience
- Customer service
- Hand tools
- Customer Service Skills
- Merchandising
- Inventory Management
- Recruiting
- Microsoft Excel
- Handheld radios
- CCTV
- Maximum security correctional facility experience
- Medical records
- Correctional facility report writing
- Patient observation
- Cell extraction protocols
- Heavy lifting
- Correctional facility surveillance monitor systems
- Firearms
- Correctional key and lock control procedures
- Correctional facility access control procedures
- De-escalation techniques
Certification
- Corrections Officer Certification
- CPR Certification
- Class E
- First Aid Certification
- Driver's License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Correctional Sergeant (promotion)
Gadsden Correctional Facility MTC
01.2025 - Current
Correctional Officer
Gadsen correctional facility MTC
01.2022 - Current
MHA
Apalachee Center
01.2021 - 01.2022
Assistant Manager
Dollar General
01.2013 - 02.2019
Head Photo Specialist
Walgreens
01.2007 - 04.2018
Ged -
Thomas Technical Institute (former name)