Leslie Biancaniello
Farmingdale,NY
Summary
Dedicated and hardworking employee with strong skills in customer service, multitasking, and time management. Committed to delivering a positive and memorable experience to every customer. Highly motivated to build a successful career in the medical field, with plans to return to school for nursing or PA studies. Seeking an entry-level Medical Assistant position to gain hands-on experience and contribute to company goals. Certified in BLS, ensuring top-tier patient care.
Overview
7
7
years of professional experience
Work History
Workers' Compensation Paralegal
Turley Redmond & Rosasco
02.2024 - Current
- Performed extensive research to prepare for court cases and gathered pertinent case information
- Participated in client interviews, observed questioning process and documented information
- Interacted with clients via telephone and email to answer questions about their case status or provide updates on progress
- Reviewed and analyzed medical records and compiled evidence to support claims for Workers' Compensation benefits
- Spoke with insurance companies about clients benefits, and options regarding compensation and treatment
Retail Keyholder
Twenty5A
03.2021 - 02.2024
- Provided customer service, answered questions, and addressed complaints regarding merchandise or services
- Ensured a clean and organized store environment by restocking shelves, organizing displays, and cleaning the sales floor
- Performed opening and closing procedures including counting cash drawers and preparing deposits
- Assisted with training new employees on company policies, procedures, and guidelines
- Developed trusting relationships with customers by making personal connections.
Event Worker
Creative Games Inc.
08.2017 - 04.2020
- Ensured safety of all guests by monitoring activities closely
- Created an enjoyable atmosphere by engaging guests in conversations
- Organized and setup entertainment equipment for parties
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations
- Provided exceptional customer service to all guests and escalated concerns where needed.
Education
Bachelor Of Science - Health Studies
Farmingdale State College
Farmingdale, NY12.2024
Skills
- Excellent customer service skills
- Teamwork and Cooperation
- Time Management
- Professionalism and Ethics
- Goal-Driven
- Friendly and Helpful
Timeline
Workers' Compensation Paralegal
Turley Redmond & Rosasco
02.2024 - Current
Retail Keyholder
Twenty5A
03.2021 - 02.2024
Event Worker
Creative Games Inc.
08.2017 - 04.2020
Bachelor Of Science - Health Studies
Farmingdale State College
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