Leslie Brown
Summerville,SC
Summary
Successful Student Data Specialist equipped with strengths in system operations to better serve current and expected data demands. Comfortable working with large and complex data. Focused on improving workflows and team effectiveness by optimizing data handling strategies. 10 years of experience in working with PowerSchool's database. A team player who works to support group efforts to meet critical deadlines.
Overview
19
19
years of professional experience
Work History
Student Data Specialist
Charleston County School District
01.2014 - Current
- Maintained student data records for elementary and high school levels while using PowerSchool, Data Central, and School Mint
- Ensured that all records are kept confidential and only released to authorized personnel and organizations
- Facilitated office management by receiving and directing inbound phone calls, followed safety guidelines with visitors, and assisted staff members with their daily tasks.
- Maintained files, records, and chronologies of entry activities.
- Managed documents by organizing forms, photocopying, filing records, preparing correspondence, and creating reports.
- Handled information requests for public and protected data, employing proper procedures to handle and protect important assets.
Financial Service Representative
Verizon Wireless
01.2013 - 01.2014
- Handled inbound and outbound calls for delinquent cell bill accounts
- Responsible for collecting payments and setting up payment arrangements on customer accounts
- Answered questions related to the company's financial department and transferred customers to other departments such as Customer Care, Technical Support, and Supervisor Escalations
- Fast-paced position where accountability, adherence, and productivity are counted with high regard.
Patient Registration Representative
Medical University of South Carolina
01.2012 - 01.2013
- Facilitated accurate, timely completion of patient registration and all related paperwork necessary for patient care
- Worked closely with physicians and nurses to provide optimal ambulatory health care to our patients
- Collected copays and other fees associated with patient's healthcare.
Reservation Support Specialist
Intercontinental Hotels Group
01.2006 - 01.2012
- Assisted Reservation Agents by answering their questions to establish hotel reservations at any of the global locations
- Made outbound calls to our IHG hotels to verify hotel status during natural disasters, cancellation, and other hotel policies
- This position required being knowledgeable, quick, and adaptable.
Biotech Specialist
ZLB Plasma Services
01.2005 - 01.2006
- As a Biotech II Specialist, I worked the front end of the medical center
- I handled registration and screening of potential candidates for plasma donation
- Duties included but were not limited to checking vital signs, asking qualifying questions, and determining overall donation eligibility
- I updated patients' file for any changes and recorded their vitals during prescreening
- In my spare time, I also received training as a Medical Phlebotomist.
Education
Some College (No Degree) - Accounting
Penn Foster College (Online)
Scranton, PAGED -
St. Andrew's Parish High School
Charleston2001
Skills
- PowerSchool
- Data Central
- Error Detection
- Word Processing
- Excel Formulas
- Data Verification
- Microsoft Office Proficiency
- Spreadsheet Management
Languages
English
References
Furnished upon request
Timeline
Student Data Specialist
Charleston County School District
01.2014 - Current
Financial Service Representative
Verizon Wireless
01.2013 - 01.2014
Patient Registration Representative
Medical University of South Carolina
01.2012 - 01.2013
Reservation Support Specialist
Intercontinental Hotels Group
01.2006 - 01.2012
Biotech Specialist
ZLB Plasma Services
01.2005 - 01.2006
Some College (No Degree) - Accounting
Penn Foster College (Online)
GED -
St. Andrew's Parish High School
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