Leslie Broxton
Dothan,AL
Summary
Personable and dedicated customer service representative. Solid team player with upbeat positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Purchasing/Customer Service
Premiere Tile Group
Dothan, AL
03.2022 - Current
- Purchase inventory,receive inventory, inter-company transfers, and allocate inventory to customer back orders.
- Maintain item codes and price changes in operating system.
- Maintain and invoice customer orders.
- Balance cash box and credit card transactions.
- Assist contractors with orders.
- Handle customer order complications and complaints.
- Responsible for all inventory adjustments.
- Assign bin locations to all inventory.
- Answer phone and aide customers with orders.
- Balance inventory monthly.
Front of House Manager
Big Mikes Seafood and More
Headland, AL
10.2018 - 02.2022
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
- Mentored and coached service team on effective techniques to enhance customer experiences.
- Facilitate quick and efficient communication between front and back of the house.
- Performed all end of shift cash audits on a daily basis.
- Checked in deliveries and signed off on products received.
Owner
Saving Grace Boutique
Dothan, AL
01.2014 - 09.2018
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Oversee all aspects of boutique operations from planning and purchasing.
- Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand.
- Computed sales prices, total purchases and processed payments.
- Research and evaluate suppliers based on price, quality, and selection.
- Worked to build strong relationships with patrons through excellent customer service and care on an individual level.
Education
High School Diploma -
Headland High School
Headland, AL05.1996
Skills
- Service Prioritization
- POS System Operations
- Training and Coaching
- Relationship Building
- Proficient in Excel, Word and AS400 operating system
Certification
- ServSafe Food Protection Manager Certification
References
- Available upon request
Timeline
Purchasing/Customer Service
Premiere Tile Group
03.2022 - Current
Front of House Manager
Big Mikes Seafood and More
10.2018 - 02.2022
Owner
Saving Grace Boutique
01.2014 - 09.2018
High School Diploma -
Headland High School
- ServSafe Food Protection Manager Certification
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