Leslie Butler
BROOKLYN,NY
Summary
Driven with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Director of Patient Services
BACC
07.2023 - Current
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Scheduled over 50 surgeries, managed pre-certifications and verified insurance coverage.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Discussed medical histories with patients in effort to provide most effective medical advice.
Supervisor of Dispatch
Lexia Transprtation
08.2013 - 06.2023
- Managed 5 dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.
- Modernized communications systems to improve productivity, reliability and efficiency.
- Supervised team of 80 employees and provided training focused on maximizing overall performance.
- Maintained meticulous employee records to accurately track attendance and productivity.
- Directed dispatching, routing and tracking of fleet vehicles.
- Went 7 days without driver accident by staying up to date and alerting drivers of traffic and weather hazards in real time.
- Monitored flow of paperwork and directed information to appropriate departments.
- Ordered supplies and allocated resources to personnel based on need.
Education
Certificate - Medical Billing Coding
Computer Career Center
340 Flatbush Ave01.2012
High School Diploma -
Brooklyn Job Corps Academy
585 Dekalb Ave01.2012
Skills
- Key Performance Indicators (KPIs)
- Dispatcher Monitoring
- Positive Communication Skills
- Attendance Documentation
- Routing Orders
- Monthly Inventory
- Job Assignments
- Assisting Dispatch
- Paperwork Submission
- Training New Hires
- Prioritizing Calls
- Fleet Dispatching
- Microsoft PowerPoint
- Microsoft Excel
- Scheduling Meetings
- Excel Spreadsheets
Timeline
Director of Patient Services
BACC
07.2023 - Current
Supervisor of Dispatch
Lexia Transprtation
08.2013 - 06.2023
Certificate - Medical Billing Coding
Computer Career Center
High School Diploma -
Brooklyn Job Corps Academy
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