Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Leslie Camacho Clusman

Aspen,CO

Summary

Accustomed to handling reservations, room charges and service needs for a large number of guests per day. Proficient in reservations management software coupled with strong knowledge of hotel operations. I am a dependable employee seeking opportunity to expand skills and contribute to company success. Considered hard-working, ethical and detail-oriented.

Overview

9
9
years of professional experience

Work History

Front desk agent

St Moritz Lodge and Condominium
Aspen, CO
09.2021 - Current
  • Greet and respond to guest inquiries, requests, and issues in a timely, personable, and efficient manner to resolve guest concerns.
  • Inform customers about payment methods and verified credit card data.
  • Communicate with housekeeping staff to ensure all rooms were clean and ready to accommodate new guest arrivals.
  • Provide information about hotel, restaurant, nearby attractions, available rooms, rates, and amenities.
  • Review items of note to determine what needs to be communicated to staff of subsequent shifts.

Server

Brunelleschi's
Aspen, CO
06.2020 - 04.2023
  • Serving Italian dishes and cocktails in a busy restaurant with quality service.
  • Recommended wine pairings with dishes to provide exceptional experience for diners.
  • Worked with a POS system to place orders, manage bills, and handle complimentary items.

Server/Bartender

Basecamp Bar & Grill
Snowmass Village, CO
11.2017 - 07.2020
  • Serving contemporary American food and beverages in a very busy restaurant in the heart of Snowmass Village.
  • Knowledge of mixing, garnishing and serving drinks. Alcoholic and non-alcoholic drinks.
  • Check customers identification and confirm it meets the legal drinking age.
  • Restock and replenish bar inventory and supplies.
  • Comply with all food and beverage regulations.

Server

Wienerstube Austrian Restaurant
Basalt, CO
09.2018 - 09.2019
  • Serving Breakfast and Lunch in an Austrian Restaurant.
  • Delivered excellent customer service while working in a fast-paced restaurant environment as a server.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods.

Hostess

BB's Kitchen
Aspen, CO
06.2016 - 11.2017
  • Managed the sitting arrangement and assigned them to their respective server.
  • Calling and confirming reservations with guests.
  • Scheduled dining reservations, to-go orders and all other requests from customers.

Education

Bookkeeping Certificate -

Colorado Mountain College
Glenwood Springs, CO
04-2026

International Baccalaureate Certificate - Math, Spanish

Aspen High School
Aspen, Colorado
05.2014

Skills

  • Fluent in English and Spanish
  • Intermediate to advanced skills in Microsoft Word
  • Intermediate to advanced skills in Excel
  • Intermediate to advanced skills in PowerPoint

Volunteer Experience

  • Volunteer at the X games, 2013
  • Volunteer at the Ski Swap, 2013
  • Volunteer at the Cure for Cancer, 2013
  • Volunteer at the College fair at Aspen High School, 2013

Timeline

Front desk agent

St Moritz Lodge and Condominium
09.2021 - Current

Server

Brunelleschi's
06.2020 - 04.2023

Server

Wienerstube Austrian Restaurant
09.2018 - 09.2019

Server/Bartender

Basecamp Bar & Grill
11.2017 - 07.2020

Hostess

BB's Kitchen
06.2016 - 11.2017

Bookkeeping Certificate -

Colorado Mountain College

International Baccalaureate Certificate - Math, Spanish

Aspen High School

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