Leslie Chavez
Fort Worth,Texas
Summary
I have worked with children of different age groups and have gathered lessons from each one. My unique experience as a helper and patient allows me to see things from many different perspectives and problem-solve in such ways as well. I have learned from several different instructors and experiences that have given me the confidence to help in assisting to teach and helping others.
Overview
6
6
years of professional experience
Work History
Bear Builder
Cook Children's Medical Center
02.2023 - Current
- Assisted parents and children in the construction and design of personalized stuffed animals, working with several families every day.
- Engaged guests in conversation by using open-ended questions to assess the reason for the visit and to make the experience personal.
- Used information gained from engaging with guests to convert guests and drive sales.
- Assisted and led end-of-life ceremonies, where families would come in to make a bear in remembrance of a deceased family member.
Assistant Manager
Build A Bear Workshop Inc
05.2019 - 02.2023
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained new team members to deliver on metrics and guest experience.
- Kept accurate and up-to-date inventory records.
- Assisted in opening new locations to meet standards.
- Traveled to different locations to help with day-to-day operations and training.
Field Experience
TCC Northeast: Children's Center
09.2022 - 11.2022
- Observed and wrote papers on students ages 3,4, and 5 years old who were in a classroom setting.
- Interacted with students during learning time by helping them go over the topic of the week.
- Created activities for students to do that would go along with the lesson of the day.
Junior Volunteer
Cook Children's Medical Center
05.2017 - 07.2019
- Assisted in leading activities in the Child Life Zone.
- Assisted with Child Life Specialists on different floors in the hospital.
- Interacted with patients and siblings during support groups and camps.
- Assessed patient room and care environment to optimize patient comfort by keeping areas free of clutter.
- Adhered to policies and procedures to promote the hospital's mission and vision.
- Complied with HIPAA standards to confidentially maintain patient medical information.
Education
Bachelor of Science - Child Development And Family Studies
Tarleton State University
Stephenville, TX12.2022
High School Diploma -
Texas Academy Of Biomedical
Fort Worth, TX06.2019
Associate of Arts -
Tarrant County College District
Fort Worth, TX05.2019
Skills
- Motivational Leadership
- Strategic Decision-Making
- Collaborative
Languages
Spanish
Native or Bilingual
Timeline
Bear Builder
Cook Children's Medical Center
02.2023 - Current
Field Experience
TCC Northeast: Children's Center
09.2022 - 11.2022
Assistant Manager
Build A Bear Workshop Inc
05.2019 - 02.2023
Junior Volunteer
Cook Children's Medical Center
05.2017 - 07.2019
Bachelor of Science - Child Development And Family Studies
Tarleton State University
High School Diploma -
Texas Academy Of Biomedical
Associate of Arts -
Tarrant County College District
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