Leslie Corbea
Tampa
Summary
Dynamic professional with a proven track record at Signature Massage & Facial Spa, excelling in customer service and front office management. Skilled in enhancing customer satisfaction and streamlining appointment scheduling, demonstrated through effective problem-solving and meticulous attention to detail. Achieved significant improvements in client reception and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Signature Massage & Facial Spa
01.2025 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Shift Leader
Grain & Berry
12.2023 - 01.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Childcare Worker
Gaither High School
08.2021 - 05.2024
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
- Enhanced children's social skills by facilitating group activities and promoting positive interactions.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Managed daily routines, including meal preparation and nap times, ensuring a structured and nurturing environment for the children.
Education
Associate of Arts - Communications
Hillsborough Community College
Tampa, FL05-2026
High School Diploma -
Gaither High School
Tampa05-2024
Skills
- Customer Service
- Attention to Detail
- Time Management
- Listening Skills
- Problem-Solving Skills
- Telephone Etiquette
- Cash Handling
- Appointment Scheduling
- Front Office Management
- Cleaning and Sanitation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
- ESB Entrepreneurship and Small Business.
- PMI Certification.
- DCF Childcare Worker Certification Exams.
- Child Development Associate Certification.
- Food Handler Certification.
Timeline
Front Desk Receptionist
Signature Massage & Facial Spa
01.2025 - Current
Shift Leader
Grain & Berry
12.2023 - 01.2025
Childcare Worker
Gaither High School
08.2021 - 05.2024
Associate of Arts - Communications
Hillsborough Community College
High School Diploma -
Gaither High School
Similar Profiles
Samantha EdginSamantha Edgin
Regional Esthetics Director/Lead Licensed Esthetician at Hand And Stone Massage And Facial SpaRegional Esthetics Director/Lead Licensed Esthetician at Hand And Stone Massage And Facial Spa
Monica LafontantMonica Lafontant
Licensed Esthetician at Hand & Stone Massage and Facial SpaLicensed Esthetician at Hand & Stone Massage and Facial Spa
Julianna HandJulianna Hand
Receptionist at Hand & Stone Massage and Facial SpaReceptionist at Hand & Stone Massage and Facial Spa