Leslie Delgado Aguado
Galt,CA
Summary
CAREER OBJECTIVE
Reliable individual experienced in responding to emergency situations, conducting investigations, and implementing safety protocols. Proven ability to work effectively with local law enforcement and other security personnel. Committed to ensuring the safety of all individuals on the premises. Focused professional with [Number] years of work experience and proven knowledge of electronic surveillance, emergency preparedness, and interrogation. Aiming to leverage my abilities to successfully fill [Job Title] role on your team. Highly motivated candidate equipped to support safety and security of people and property. Experienced in assessing and resolving complex security and safety issues with proven record of maintaining a professional demeanor in high-pressure situations. Demonstrated ability to remain alert and take appropriate action in emergency situations. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.
Overview
5
5
years of professional experience
Work History
Mental Health Technician
Sierra Vista Hospital
Sacramento, California
12.2023 - Current
- Encouraged positive behaviors through rewards systems when appropriate.
- Administered medications as prescribed by physician or psychiatrist.
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Supervised visitors entering the facility according to established security protocols.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Provided excellent service to patients through personable communication.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Tracked client movement on and off unit by documenting times and destinations.
- Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
LEAD SECURITY OFFICER
Kaiser Permanente
Stockton, California
02.2023 - 12.2023
- Responded quickly to emergency situations using sound judgment to resolve issues promptly
- Coordinated closely with local law enforcement agencies during investigations into criminal activity
- Managed team members responsible for day-to-day operations related to IT security functions
- Responded quickly to emergency situations such as fires or medical emergencies in accordance with established protocols
- Wrote comprehensive incident reports and conducted thorough investigations
- Assisted with developing policies and procedures surrounding data privacy initiatives
- Verified security of windows, gates, and doors to prevent intrusions
- Interacted courteously with public while maintaining order at large gatherings and events
- Assisted employees with various tasks including lockouts, escorts and lost items retrieval
- Checked surveillance cameras to identify disruptions or unlawful acts
- Escorted and observed guests and employees, maximizing safety and protection
- Secured exits and entrances at end of operations, controlling access to building
- Observed, reported and documented suspicious activities to management
- Enforced safety and security regulations to protect property and personnel
- Maintained and securely retained series of keys, controlling access to locked areas
- Provided personal escorts to personnel and visitors upon request
- Locked doors and gates of entrances and exits to secure buildings
OFFICE VOLUNTEER
Santa Cruz Sheriff
08.2019 - 01.2023
- Responded quickly to meet customer needs and resolve problems
- Demonstrated effective communication skills while interacting with colleagues, customers, and volunteers
- Diffused customer complaints and concerns to maintain excellent customer relations
- Assisted with daily office operations, including filing and data entry; developed a comprehensive system for organizing all documents
- Compiled, copy, sort and file records of office activities, business transactions, and other activities
- Provided excellent customer service by promptly responding to inquiries and resolving issues
- Called police and fire departments in cases of emergency, such as fire, and presence of unauthorized persons
- Enforced safety regulations, policies and procedures to ensure a safe environment
- Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner
- Responded to alarms by investigating and assessing situation
- Monitored and authorized entrance of vehicles or people to keep property secure
- Responded quickly to emergency situations using sound judgment to resolve issues promptly
- Locked doors and gates of entrances and exits to secure buildings
- Observed, reported and documented suspicious activities to management
- Provided personal escorts to personnel and visitors upon request
- Interacted courteously with public while maintaining order at large gatherings and events
- Wrote comprehensive incident reports and conducted thorough investigations
- Responded quickly to emergency situations such as fires or medical emergencies in accordance with established protocols
- Trained new hires on proper use of security equipment such as cameras, radios and alarm systems
- Assisted people in health crises by administering first aid or calling emergency medical services
- Escorted and observed guests and employees, maximizing safety and protection
- Wrote reports of daily irregularities to describe and document property damage and presence of unauthorized individuals
- Assisted residents in activities of daily living to maintain health and dignity
- Checked patients' pulse, temperature, and respiration
- Protected health information according to HIPAA policies and procedures
- Provided proper care and observation of patient's skin to prevent breakdown
- Read and contributed to shift reports and care notes
- Maintained a clean environment for patients by following proper infection control protocols
SECURITY OFFICER
Watsonville Community Hospital
03.2019 - 01.2023
- Responded quickly to meet customer needs and resolve problems
- Demonstrated effective communication skills while interacting with colleagues, customers, and volunteers
- Diffused customer complaints and concerns to maintain excellent customer relations
- Assisted with daily office operations, including filing and data entry; developed a comprehensive system for organizing all documents
- Compiled, copy, sort and file records of office activities, business transactions, and other activities
- Provided excellent customer service by promptly responding to inquiries and resolving issues
- Called police and fire departments in cases of emergency, such as fire, and presence of unauthorized persons
- Enforced safety regulations, policies and procedures to ensure a safe environment
- Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner
- Responded to alarms by investigating and assessing situation
- Monitored and authorized entrance of vehicles or people to keep property secure
- Responded quickly to emergency situations using sound judgment to resolve issues promptly
- Locked doors and gates of entrances and exits to secure buildings
- Observed, reported and documented suspicious activities to management
- Provided personal escorts to personnel and visitors upon request
- Interacted courteously with public while maintaining order at large gatherings and events
- Wrote comprehensive incident reports and conducted thorough investigations
- Responded quickly to emergency situations such as fires or medical emergencies in accordance with established protocols
- Trained new hires on proper use of security equipment such as cameras, radios and alarm systems
- Assisted people in health crises by administering first aid or calling emergency medical services
- Escorted and observed guests and employees, maximizing safety and protection
- Wrote reports of daily irregularities to describe and document property damage and presence of unauthorized individuals
- Assisted residents in activities of daily living to maintain health and dignity
- Checked patients' pulse, temperature, and respiration
- Protected health information according to HIPAA policies and procedures
- Provided proper care and observation of patient's skin to prevent breakdown
- Read and contributed to shift reports and care notes
- Maintained a clean environment for patients by following proper infection control protocols
Caregiver
Oceanside Supportive Living
Santa Cruz, California
03.2019 - 10.2021
- Assisted residents in activities of daily living to maintain health and dignity
- Checked patients' pulse, temperature, and respiration
- Protected health information according to HIPAA policies and procedures
- Provided proper care and observation of patient's skin to prevent breakdown
- Read and contributed to shift reports and care notes
- Maintained a clean environment for patients by following proper infection control protocols
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
Education
High School Diploma -
Pajaro Valley High School
Watsonville, California06-2014
Some College (No Degree) - Applied Psychology
San Joaquin Delta College
Stockton, CASome College (No Degree) -
Cabrillo College
Skills
- Leadership
- Interpersonal communication
- Project Management
- Adaptability
- Electronic surveillance
- Emergency preparedness
- Interrogation
- Communication
- Time management
- Computer skills
- Organizational skills
- Multitasking
- Technology proficiency
- Report writing
- Law enforcement
- Conflict resolution techniques
- Interior and exterior patrol
- Emergency situations
- Medical emergency response
- Responding to emergencies
- First aid and CPR certified
- Behavioral observations
- Security guard card
- Spanish bilingual
References
References available upon request
Timeline
Mental Health Technician
Sierra Vista Hospital
12.2023 - Current
LEAD SECURITY OFFICER
Kaiser Permanente
02.2023 - 12.2023
OFFICE VOLUNTEER
Santa Cruz Sheriff
08.2019 - 01.2023
Caregiver
Oceanside Supportive Living
03.2019 - 10.2021
SECURITY OFFICER
Watsonville Community Hospital
03.2019 - 01.2023
High School Diploma -
Pajaro Valley High School
Some College (No Degree) - Applied Psychology
San Joaquin Delta College
Some College (No Degree) -
Cabrillo College