Leslie De Los Santos
Mattawa
Summary
Motivated and reliable professional with experience in customer service, youth supervision, and community support. Skilled in building positive relationships with children and families, maintaining safe and structured environments, and communicating effectively in both fast-paced and sensitive settings. Strong organizational skills, attention to detail, and the ability to manage responsibilities independently, including overnight supervision and field-based tasks. Passionate about supporting child development and gaining hands-on experience in social services, with a strong foundation aligned with a Bachelor’s degree in Psychology and a minor in Social Services.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Cashier/Store Closer
Mattawa Market
Mattawa
10.2025 - Current
- Handled cash, credit, and debit transactions accurately and securely.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Assisted customers over the phone regarding store operations, product information and order placement.
Cashier/Produce
Harvest Foods Leprekon
Mattawa
11.2024 - 10.2025
- Assisted customers with product inquiries and provided excellent service.
- Maintained a clean and organized checkout area for customer convenience.
- Participated in inventory management by restocking shelves as needed.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Night RA
NESSP
Ellensburg
07.2025 - 08.2025
- Administered and supervised timely medication distribution to children in accordance with program guidelines
- Escorted and coordinated safe, punctual transitions of children between facilities and scheduled activities
- Monitored residential areas to ensure safety, security, and adherence to nightly routines
- Maintained a secure and structured environment, ensuring all children were accounted for overnight
- Conducted routine checks to prevent incidents and respond promptly to any concerns or emergencies
- Communicated effectively with team members to ensure continuity of care and safety
- Enforced rules and behavioral expectations in a respectful and consistent manner
- Built positive relationships with campers to support emotional well-being and comfort
Education
Bachelor of Science - Psychology
Central Washington University
Ellensburg, WA 09.2022 - 04.2026
Wahluke High School
Mattawa, WASkills
- Effective verbal and written communication with diverse populations (families, children, and team members)
- Strong interpersonal skills with the ability to build trust and rapport quickly
- Time management and organizational skills in fast-paced, multi-task environments
- Attention to detail when handling sensitive information and documentation
- Problem-solving and conflict resolution in high-responsibility situations
- Ability to recognize and respond appropriately to behavioral and emotional needs
- Experience maintaining safe, structured environments for youth
Languages
Spanish
Professional
A1
Certification
- STARS Certified
- Seal of Biliteracy
Timeline
Cashier/Store Closer
Mattawa Market
10.2025 - Current
Night RA
NESSP
07.2025 - 08.2025
Cashier/Produce
Harvest Foods Leprekon
11.2024 - 10.2025
Bachelor of Science - Psychology
Central Washington University
09.2022 - 04.2026
Wahluke High School