Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Leslie Derham

Leslie Derham

Education and Sales Representative
Fort Worth,TX
I cannot believe the purpose of life is to be happy. I think the purpose of life is to be useful, to be responsible, to be compassionate. It is, above all, to matter, to count, to stand for something, to have made some difference that you lived at all.
Leo Rosten

Summary

Dedicated and well-qualified Education and Sales Representative offering comprehensive background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Highly adept at training, and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Education and Sales Representative

Eminence Organic Skin Care
2021.11 - Current
  • Top Outside Sales Representative for Award-Winning Organic Skin Care Company, Eminence Organic Skin Care, collaboratively work with sales team to grow annual sales by 17% consistently exceeding personal quotas.
  • Use expert knowledge of products to facilitate quarterly trainings and support 28 partner accounts throughout Central Coast of California.
  • Promptly address orders and training inquiries, while receiving and assisting partners with order processing, including guiding them on how to use B2B online ordering tool.
  • Meet annually with each customer to set sales goals for upcoming year, providing guidance and support to assist customers in achieving goals.
  • Assist customers with event planing, merchandising, staff contest, promotions and advertising including social media
  • Set targets for new business and prospect territory to achieve those goals
  • Proactively prospect new business in assigned territory and maintain active lead pipeline
  • Represent Eminence at trade shows, including following up with leads generated
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Informed customers of promotions to increase sales productivity and volume.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Presented professional image consistent with company's brand values.

Skin Care Specialist/Wellness Coach

Summerland Salon And Spa
2017.08 - 2023.07
  • Analyzed skin condition and made appropriate product recommendations.
  • Suggested appropriate therapy based on current health of client.
  • Recommended retail products and promoting Eminence Skin Care for at-home use.
  • Performed body treatments, including waxing, body wrap application.
  • Lash artistry and brow enhancing services.
  • Holistically improve health and appearance of clients' skin through non-invasive procedures.
  • Fostered friendly, warm and exceptional customer experience.
  • Delivered unprecedented service to clients through personalized consultations, making experience unique for each client.
  • Maintain high professional standards in presenting and creating a clean professional working environment .
  • Mentor salon owners with accurate merchandise information on skin care products, services and retail sales.

Training Specialist- Central Coast CA

Eminence Organic Skin Care
2018.01 - 2021.11
  • Significant contributions to award-winning, international company, Eminence Organic Skin Care by serving as representative to support and provide outstanding education to Eminence partners.
  • Facilitate quarterly trainings and support to 28 partner accounts throughout Central Coast of California.
  • Regular prospecting for new customer account opportunities.
  • Promptly address orders and training inquiries, while receiving and assisting partners with order processing.
  • Deliver excellent customer service. Application of expert knowledge in products, skincare, massage, seasonal promotions and training techniques in collaboration with outside sales representative and Eminence Central Office.
  • Key Accounts management through monthly visits involving application of retailing techniques.
  • Increased sales by exceeding forecasted sales goals.

Training Specialist

Eminence Organic Skin Care
2015.02 - 2017.02
  • Facilitate quarterly trainings and support to all partner accounts throughout Montana, North Dakota and South Dakota.
  • Promptly address orders and training inquiries, while receiving and assisting partners with order processing.
  • Deliver excellent customer service. Application of expert knowledge in products, skincare, massage, seasonal promotions and training techniques in collaboration with outside sales representative and Eminence Central Office.
  • Key Accounts management through monthly visits involving application of retailing techniques.
  • Successful in reaching forecasted sales and goals.

Education

Health Coach Certificate - Health Coach

Institute For Integrative Nutrition, New York, NY
03.2021

Esthetician License - Esthetician

Health Works Institute, Bozeman, MT
08.2012

Skills

  • Coaching and Development
  • Individualized Instruction
  • Verbal and Written Communication
  • Account Management
  • Retail Operations
  • Product Procurement
  • Customer Service and Client Development
  • Support clients with healthy goal setting and lifestyle changes
  • Retail Sales
  • Holistic Skin Care Treatments
  • Staff Training and Presentation
  • Training Method Development
  • Sales Expertise
  • Customer Retention Abilities
  • Prospecting Skills
  • Inside and Outside Sales
  • Onsite Product Demonstrations
  • Post-Sales Support
  • Customer Relations
  • Training and Development
  • Sunless Tanning
  • Promotional Planning
  • Microsoft PowerPoint
  • Merchandising Proficiency
  • Quotas and Goals
  • Presenting Information

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Education and Sales Representative - Eminence Organic Skin Care
2021.11 - Current
Training Specialist- Central Coast CA - Eminence Organic Skin Care
2018.01 - 2021.11
Skin Care Specialist/Wellness Coach - Summerland Salon And Spa
2017.08 - 2023.07
Training Specialist - Eminence Organic Skin Care
2015.02 - 2017.02
Institute For Integrative Nutrition - Health Coach Certificate, Health Coach
Health Works Institute - Esthetician License, Esthetician

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Leslie DerhamEducation and Sales Representative