Leslie Durgin
Hahira,Georgia
Summary
Objective Statement: Highly capable and detail-oriented professional seeking medical coding and billing position to utilize and enhance industry knowledge, coding experience and education in a growth-oriented company.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Billing Specialist
Enspire Counseling And Wellness
Valdosta , Georgia
04.2020 - 04.2022
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts as well as patient appointment scheduling.
- Performed targeted collections on past due accounts aged over 30 days.
- Applied more than 300 payments per week.
- Responded to customer concerns and questions on daily basis.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Checked insurance and collected correct copays on daily basis.
Education
Medical Coding and Billing Certificate -
Purdue University
Skills
- PROFESSIONAL MEMBERSHIPS AND ORGANIZATIONS
- AHIMA
- AAPC
- SPECIAL SKILLS
- 3M Physician Coding System
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
- Medical Insurance
- Medical Coding
- Medical Billing
- Patient/Customer Relations
- Problem Solving
- Research and Analysis
Accomplishments
- Enspire Counseling and Wellness Valdosta, Georgia 02/20
- Medical Billing
- Medical Coding
- Answering multi-line phone
- Patient Filing
- Arranged Appointments
- Filing insurance claims
- Disputing Denial letters
- Querying the health professional
- ONLINE PRACTICUM EXPERIENCE Skills in health information technologies, medical coding, and reimbursement methodologies were assessed through AHIMA VLabs:
- Nuance Quantim - Encounter software using ICD-10, CPT, and HCPCS code sets and reimbursement groupers
- 3M Coding and Reimbursement System - A decision-based encoder software using ICD-10, CPT, HCPCS code sets, reimbursement groupers, and health information reference texts
- CIOX Health ROI – A Release of Information (ROI) system
- ARGO – Enterprise Master Patient Index operations for Health Information Management oversight
- VistA Electronic Health Record System – EHR utilized by the Veteran’s Association
- Patient Records – Coding activities including diagnostic and procedural coding of over 100 actual redacted patient records
- Medical Record Auditing Activities
- Computer Assisted Coding Simulation – Analyze, compare and contrast accuracy
Certification
Medical Coding and Billing Certificate (MCBC) through the American Medical Certification Association 04/20
Timeline
Billing Specialist
Enspire Counseling And Wellness
04.2020 - 04.2022
Medical Coding and Billing Certificate -
Purdue University
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