Dependable and detail-oriented professional with a proven ability to manage multiple tasks and priorities. Possesses broad experience in Social Services, Admissions Coordination, Human Resources, and Assistant Administration.
Overview
12
12
years of professional experience
Work History
Human Resources
Jefferson Healthcare
Jefferson, LA
03.2024 - Current
Manage and processing payroll
Maintain employee records and documentation
Responsible for onboarding each new hire
Investigate employee issues and conflicts and brings them to resolution
Ensure the organization’s compliance with local, state, and federal regulations
Business Office Manager
St. Bernard Nursing and Rehab
New Orleans, LA
04.2023 - 02.2024
Reconcile census on daily basis
Continuous monitoring of payer changes, room changes, transfers, discharges, and leaves of absence
Consistent and effective communication with clinical staff to ensure accuracy of billing
Ensure that all resident funds are maintained in accordance with state/federal guidelines
Dispense resident trust funds
Post all resident trust transactions and operation account deposits
Human Resources
Ormond Nursing and Care Center
Destrehan, LA
11.2021 - 04.2023
Manage and processing payroll
Ensure job descriptions are up to date and compliant with all local, state, and federal regulations
Responsible for orientation for each new hire
Create a compensation strategy for all employees based on market research
Investigate employee issues and conflicts and brings them to resolution
Ensure the organization’s compliance with local, state, and federal regulations
Assistant Administrator
Maison Orleans Healthcare
New Orleans, LA
04.2019 - 09.2021
Managed day-to-day operations, ensuring alignment with long-term goals and mission.
Coordinated and provided leadership to clinical, managerial, and custodial teams to ensure effective collaboration
Recruited and managed personnel across all hierarchies
Ensure the facility operates in compliance with all local, state, and federal regulations
Coordinate with clinical staff to ensure residents’ individual care plans are being followed
Provide regular safety and compliance training
Develop and oversee budgeting strategies
Streamlined financial operations by overseeing billing procedures and determining appropriate fees
Represented the organization to the governing board, public, and residents' families; effectively facilitated communication between staff, residents, and families
Admissions Coordinator
St. Joseph Harahan Nursing Home & Rehabilitation Center
Harahan, LA
01.2013 - 01.2019
Drove development of high-quality patient-centric care services through thought-leadership of operations
Self-motivated, organized team-player facilitating admissions and marketing strategies in accordance with federal, state, and local standards
Successfully managed the admittance process for new and prospective residents utilizing marketing materials that represented the continuum of care
Participated in pre-admission, admission, transfer, and discharge of patients in accordance with federal, local, and state regulations
Obtained pertinent information from patients verifying financial information prior to approving admission completion
Partnered with the hospital and local caseworkers to create an integrative marketing and referral program resulting in a significant increase in admissions
Education
Nursing Facility Administrator License -
03.2023
Master of Science - Healthcare Administration
Louisiana State University
Bachelor of Science - Human Services
Kaplan University
Skills
Human Resources Management
Financial Operations Oversight
Employee Supervision
Budget Planning
Comprehensive Facility Management
Proficient
Elderly Patient Management
Collaborative Team Development
References
References available upon request.
Timeline
Human Resources
Jefferson Healthcare
03.2024 - Current
Business Office Manager
St. Bernard Nursing and Rehab
04.2023 - 02.2024
Human Resources
Ormond Nursing and Care Center
11.2021 - 04.2023
Assistant Administrator
Maison Orleans Healthcare
04.2019 - 09.2021
Admissions Coordinator
St. Joseph Harahan Nursing Home & Rehabilitation Center