Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leslie Evans

Forest City,NC

Summary

Dynamic Salon Owner & Hairstylist with a proven track record at Cut’N Edge, enhancing salon revenue through strategic marketing and upselling techniques. Excelled in customer service and hair styling, fostering a loyal clientele base. Skilled in both hair coloring and effective communication, ensuring client satisfaction and repeat business. Demonstrated adaptability by volunteering, showcasing strong relationship-building abilities. I enjoy working with the public. I love kids. My daughter has high function autism, and I have homeschooled her for five years. I am a very patient person, I am dependable. I would love working with the EC class. These children would hold a special place with me because having a daughter with high function, autism has taught me a lot.

Overview

21
21
years of professional experience

Work History

Salon Owner & Hairstylist

Self Employed @ Cut’N Edge
Forest City, NC
04.2008 - Current
  • Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
  • Maintained daily, monthly, and quarterly records of costs and revenue.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Ensured compliance with industry regulations and hygiene standards through routine inspections and process improvements.
  • Maintained detailed client records to track preferences, providing personalized experiences during each visit.
  • Increased client retention by delivering exceptional customer service and maintaining a welcoming atmosphere.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Determined appropriate hair treatments based on conditions and textures.
  • Organized sales area and work station to showcase products and boost sales.
  • Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
  • Provided exceptional customer service, ensuring client satisfaction and repeat business.
  • Answered phone calls and emails to schedule client appointments.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.

Volunteer for Hope House

Hope House
Forest City
02.2023 - 05.2023

My daughter was going here so I went with her and volunteered to help with all the other middle schoolers. Some days we had around 20 children . We played games, helped with their homework. talked with them, done arts and crafts.

Most of the children had some underlying issues. Some had autism, some had anxiety issues or a rough home life. I enjoyed going and helping with the children. I did do a criminal background check in order to volunteer and was there every week until they ended it for the summer.

Volunteer

Forrest Hunt
Forest City, NC
09.2018 - 08.2019

My daughter was in third grade (5 years ago) I volunteered and helped at Forest Hunt school for the good news club each week. My daughter was there and wanted me there so I helped them out. I really enjoyed helping with the class

Stylist

New Creations Salon
Forest City, NC
12.2003 - 04.2008

Education

Cosmetology - Cosmetology

Isothermal Community College
Spindale, NC
12.2003

Diploma -

East Rutherford High School
Forest City, NC
06.1994

Skills

  • Extensions
  • Hand and power tools
  • Hair styling techniques
  • Planning and execution
  • Hair Coloring
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Active Listening
  • Effective Communication
  • Hair Styling
  • Adaptability and Flexibility
  • Decision-Making
  • Relationship Building
  • Self Motivation
  • Time management abilities
  • Inventory Management
  • Problem-solving aptitude
  • Health and safety
  • Blow drying and styling
  • Hair Cutting
  • Business Management
  • Strategic Planning
  • Appointment Scheduling
  • Health and Safety Regulations
  • Adaptability

Timeline

Volunteer for Hope House

Hope House
02.2023 - 05.2023

Volunteer

Forrest Hunt
09.2018 - 08.2019

Salon Owner & Hairstylist

Self Employed @ Cut’N Edge
04.2008 - Current

Stylist

New Creations Salon
12.2003 - 04.2008

Cosmetology - Cosmetology

Isothermal Community College

Diploma -

East Rutherford High School
Leslie Evans