Leslie Fontanez, PTA, CAPS
Linkedin.com/in/leslie-fontanez-navas-pta-caps-307850236
Summary
Dedicated and results-driven healthcare professional and licensed physical therapy clinician with 15 years of patient care experience. Certified Aging in Alace Specialist (CAPS) with demonstrated expertise in team collaboration, professional communication across multi functional teams, quality assurance, driving alignment for our organization, and serving as a subject matter expert and educator. Possess outstanding leadership skills, clinical acumen, and a sincere passion for fostering the development of emerging professionals. Encouraging mentor and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sr. Clinical Assessor/Case Consult Specialist
Care Bridge Medical
11.2022 - Current
- Served as a liaison between Carebridge and our clients, clarifying assessment findings during case consultations and ensuring appropriate recommendations were made to align with our mission to keep costs down while striving to provide optimal patient care.
- Drove alignment from 15% to more than 30% of cases that went to case consult discussion as a result of relationship building and education facilitation as a subject matter expert and resource for case managers.
- Optimized workflows within the assessment team, streamlining processes for greater efficiency and accuracy in patient consultations and recommendations.
- Facilitated productive relationships with stakeholders including physicians, case managers, social workers, and utilization managers to promote a collaborative approach towards care coordination.
- Streamlined the case review process, ensuring timely completion of documentation and efficient communication with multidisciplinary teams.
- Evaluated clinical data to identify trends in service use, informing strategic planning efforts for resource allocation.
- Served as subject matter resource, providing information related to patient care, durable medical equipment, and resources required for safely aging in place.
- Conducted training and mentored team members to promote productivity and commitment to professionalism.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
Physical Therapist Assistant
John Knox Village of Central Florida
03.2015 - 06.2024
- Worked in sub-acute and transitional rehabilitation settings and created individualized exercise programs for patients
- Implemented protocols for treatment of vestibular, cardiac, and neurological and orthopedic post-surgical patients.
Home Health Physical Therapist Assistant
Family Home Health Services
04.2021 - 11.2022
- Provided in-home therapeutic treatments to patients according to established care plans
- Assessed treatment plans and adjusted as needed for maximum benefits
- Communicated with physicians to provide updates on patient care
- Scheduled patient appointments to meet treatment requirements and provide quality patient care
- Documented each patient case with updates in the computer system
- Developed team communications and information for care plan meetings and case conferences.
Home Health Physical Therapist Assistant
Medical Services of America
07.2017 - 04.2021
- Provided in-home therapeutic treatments to patients according to established care plans
- Assessed treatment plans and adjusted as needed for maximum benefits
- Communicated with physicians to provide updates on patient care
- Scheduled patient appointments to meet treatment requirements and provide quality patient care.
Physical Therapist Assistant
St. Barnabas Hospital Ambulatory Care Center
08.2013 - 02.2015
- Provided excellent patient care under direct supervision of staff Physical Therapist in sub-acute hospital outpatient setting
- Observed and recorded patients' responses to therapies and exercises to report to practitioners and recommend adjustments to treatment plans
- Smoothly assisted, positioned, and secured patients at therapy devices to support safe treatment protocols
- Safely performed therapeutic modalities including electric stimulation, laser therapy, cryotherapy as well as manual therapy techniques
- Enhanced practice efficiency by completing basic administrative tasks such as answering calls, scheduling appointments and arranging files.
Education
Bachelor of Science - Healthcare Administration
Western Governors University
Salt Lake City, UT06.2024
A.A.S - Physical Therapist Assisting
Essex County College
Newark, NJ01.2006
Biology -
William Paterson University
Wayne, NJ01.2006
Skills
- Problem-solving
- Relationship management
- Empathy
- Communication
- Critical thinking
- Customer service
- Organization
- Leadership
- Team Oriented
- Bilingual
Certification
- Certified Aging In Place Specialist
- Licensed Physical Therapist Assistant FL PTA25460
- Proficient in Microsoft Office Suite including Teams, Excel, Sharepoint, and Outlook.
Languages
Spanish
Native or Bilingual
Timeline
Sr. Clinical Assessor/Case Consult Specialist
Care Bridge Medical
11.2022 - Current
Home Health Physical Therapist Assistant
Family Home Health Services
04.2021 - 11.2022
Home Health Physical Therapist Assistant
Medical Services of America
07.2017 - 04.2021
Physical Therapist Assistant
John Knox Village of Central Florida
03.2015 - 06.2024
Physical Therapist Assistant
St. Barnabas Hospital Ambulatory Care Center
08.2013 - 02.2015
Bachelor of Science - Healthcare Administration
Western Governors University
A.A.S - Physical Therapist Assisting
Essex County College
Biology -
William Paterson University