Leslie Gandy
Wolfforth,TX
Summary
Detail-oriented data entry specialist with over 3 years of experience in both office and remote environments. Proficient in Microsoft Office Suite and eClinicalWorks, consistently maintaining high accuracy in data management tasks. Skilled in managing client records while upholding data integrity and confidentiality standards.
Overview
5
5
years of professional experience
Work History
Receptionist
Rootopia Pet Resort
Lubbock, TX
01.2026 - 06.2026
- Greeted guests and their pets, creating a welcoming environment at the resort.
- Answered incoming calls, took messages, and transferred calls to appropriate personnel.
- Addressed client inquiries regarding services, rates, and pet care options, enhancing client satisfaction.
- Managed daily calendars, scheduled client appointments, and organized daily activities.
- Managed appointment scheduling for grooming and boarding services.
Care Coordination Representative
Verisma Systems Inc.
Remote
09.2024 - 08.2025
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Assisted in maintaining electronic health record systems, supporting effective data management.
- Input data accurately into database systems to maintain up-to-date records.
- Collaborated with team members to streamline workflows, enhancing accuracy.
- Adapted to new systems and procedures, improving operational efficiency.
- Utilized various software applications, including Microsoft Office and ECW, to complete tasks efficiently.
- Organized personal workload effectively to achieve production targets in a timely manner.
Barista
Dutch Bros Coffee
Lubbock, TX
02.2022 - 08.2022
- Prepared and served high-quality coffee beverages in fast-paced environment.
- Operated espresso machines and other equipment to deliver consistent beverage quality.
- Multitasked multiple orders while ensuring product quality and accuracy.
- Collaborated with customers and colleagues to foster positive customer experiences.
- Maintained clean, organized workstations to support efficient operations.
Care Coordinator
Outreach Health Services
Lubbock, TX
08.2021 - 02.2022
- Collaborated with healthcare providers and office personnel to coordinate patient care effectively.
- Advocated for clients' needs to ensure access to appropriate healthcare services.
- Maintained accurate patient records in electronic health systems.
- Maintained and updated databases to ensure accurate and timely information for patient management.
- Ensured compliance with state regulations related to healthcare service provision.
Education
Bachelor of Social Work -
Grand Canyon University
Phoenix, AZ12-2027
Bachelor of Social Work -
Lubbock Christian University
Lubbock, TX12-2023
Associate of Arts - Criminal Justice
South Plains College
Levelland, TX05-2021
High School Diploma -
Frenship High School
Wolfforth, TX05-2016
Skills
- Health records administration
- Medicaid and Amerigroup eligibility
- Patient information organization
- Data entry expertise
- Microsoft Office proficiency
- Administrative support
- Point-of-sale operations
- Effective communication
- Teamwork and collaboration
- Phone etiquette
Accomplishments
- Zeta Mu Phi - Eta Chapter
- Dean's List Spring 2020
- Phi Theta Kappa Honor Society
Languages
- English, Native or Bilingual
- American Sign Language, Native or Bilingual
Timeline
Receptionist
Rootopia Pet Resort
01.2026 - 06.2026
Care Coordination Representative
Verisma Systems Inc.
09.2024 - 08.2025
Barista
Dutch Bros Coffee
02.2022 - 08.2022
Care Coordinator
Outreach Health Services
08.2021 - 02.2022
Bachelor of Social Work -
Grand Canyon University
Bachelor of Social Work -
Lubbock Christian University
Associate of Arts - Criminal Justice
South Plains College
High School Diploma -
Frenship High School