Barbara Eikenberry
Rock Falls,IL
Summary
Dedicated Medical Assistant with extensive experience , skilled in phlebotomy and patient care. Proven ability to enhance patient satisfaction through compassionate communication and efficient workflow management. Committed to maintaining HIPAA compliance and fostering a supportive environment for patients and staff alike.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant
Whiteside County Health Department
Rock Falls, IL
04.2024 - 02.2026
- Assisted in patient intake and registration processes to ensure efficient workflow.
- Supported healthcare providers by preparing examination rooms and sterilizing instruments.
- Educated patients on health management and preventive care practices to promote wellness.
- Maintained accurate patient records using electronic health record systems for streamlined communication.
- Coordinated with other departments to schedule diagnostic tests and follow-up appointments effectively.
- Conducted routine laboratory tests, ensuring accuracy and timely reporting of results.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant
KSB Hospital
Dixon, IL
10.2022 - 04.2025
- Administered medications and vaccinations under supervision, ensuring compliance with safety protocols.
- Participated in quality improvement initiatives, contributing ideas for enhanced patient care services.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant
Dixon Dialysis Center
Dixon, Il
10.2009 - 04.2014
- Prepared examination rooms and assisted healthcare providers during patient examinations.
- Managed inventory of medical supplies, maintaining stock levels to support clinic operations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Education
Medical Assistant Certification - Medical Assistant
Hamilton Technical College
Bettendorf, IA12-2010
Certified Nursing Assistant - Certified Nursing Assistant
Sauk Valley Community College
Dixon, IL12-1993
High School Diploma -
Prophetstown High School
Prophetstown, IL05-1989
Skills
- Experience in HIPAA compliance practices
- Appointment coordination
- Client support
- Vital signs evaluation and documentation
- Electronic medical records management
- Hands-on patient support
- Venipuncture proficiency
- Consistent team contributor
- Procedure facilitation
- Health records administration
- Empathetic approach
- CPR certification
- Blood collection techniques
- Collection and processing of specimens
- Equipment disinfection practices
- Strong understanding of medical terminology
- Proficient in lab equipment use
- Professional phone communication
- Blood pressure assessment
- Safe and effective injection techniques
- Patient instruction
- Safety standards implementation
- Triage evaluation
- Proficient in task management
- Strong attention to detail
Certification
- CCMA - Certified Clinical Medical Assistant
- CMA - Certified Medical Assistant
Timeline
Medical Assistant
Whiteside County Health Department
04.2024 - 02.2026
Medical Assistant
KSB Hospital
10.2022 - 04.2025
Medical Assistant
Dixon Dialysis Center
10.2009 - 04.2014
Medical Assistant Certification - Medical Assistant
Hamilton Technical College
Certified Nursing Assistant - Certified Nursing Assistant
Sauk Valley Community College
High School Diploma -
Prophetstown High School