Jayla Morrow
GA
Summary
Certified clinical medical assistant with a strong track record in administrative and clinical functions, dedicated to enhancing patient satisfaction through streamlined medical registration and efficient client processing. Expertise in patient care, vital sign assessment, and lab procedures contributes to the delivery of high-quality healthcare services. Demonstrated ability to thrive in fast-paced environments while effectively managing multiple responsibilities and maintaining excellent communication with patients and healthcare professionals. Recognized for building positive relationships with patients, medical staff, insurance companies, and regulatory agencies, fostering a collaborative approach to healthcare delivery.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Piedmont Urgent Care By Wellstreet
Sandy Springs, GA
09.2024 - Current
- Administered injections and immunizations, performed phlebotomy, and collected vital signs, focusing on patient safety and protocol adherence.
- Executed a range of clinical procedures, including wound care, suturing, splinting, casting, IV therapy, and suture removal, to ensure optimal patient outcomes.
- Performed comprehensive laboratory analyses and meticulously managed specimen documentation to uphold quality standards.
- Implemented EMR systems to ensure accurate patient data entry and streamline overall charting workflows.
- Assessed and addressed emergency situations through the application of clinical judgment and adherence to established protocols.
- Oversaw functionality and maintenance of diagnostic equipment, including X-ray and EKG machines, to enhance patient care.
- Optimized scheduling processes for patient referrals and follow-ups, contributing to improved service delivery.
- Monitored and organized medication and supply inventory, adhering to safety regulations for proper storage and disposal.
- Monitored and enforced infection control measures, emphasizing appropriate PPE application and the safe handling of hazardous substances.
- Coordinated communication efforts with patients, families, and healthcare professionals to promote high standards of care.
Certified Clinical Medical Assistant
Wellstar Kenmar Pediatrics
Marietta
01.2024 - 09.2024
- Achieved comprehensive understanding of pediatric patient needs through effective history collection. Enhanced patient safety by accurately measuring vital signs. Contributed to successful child-focused examinations and procedures, improving overall care delivery.
- Facilitated family-centered care by maintaining a secure, nurturing, and welcoming environment for children.
- Delivered comprehensive information to parents and guardians regarding pediatric health development, immunizations, and preventive care.
- Achieved accurate processing of pediatric specimens, contributing to timely lab results. Delivered essential vaccines and age-appropriate medications to enhance patient care.
- Maintained comprehensive records of vital signs, height, weight, and progress in EHR systems to support patient care and treatment planning.
- Coordinated care strategies for infants and children facing acute and chronic health challenges, focusing on individualized support for those with specialized requirements.
- Coordinated interactions between families and healthcare providers to support integrated pediatric care initiatives.
- Streamlined clinic operations by overseeing patient intake processes and providing timely assistance to parent/guardian inquiries.
- Coordinated follow-up appointments and referrals, facilitating continuity of patient care.
- Assisted with patient intake processes, verifying insurance details and updating medical histories.
Medical Assistant Supervisor
Kaufmann Clinic
Atlanta
08.2020 - 12.2023
- Directed daily functions of medical assistants in a busy clinic, focusing on enhancing workflow efficiency and delivering quality patient care.
- Executed patient intake operations, ensuring accurate recording of medical histories and vital signs while prioritizing effective triage to enhance overall patient experience.
- Executed thorough documentation of patient interactions and data within EMR systems to uphold confidentiality standards.
- Assisted in the administration of clinical procedures, encompassing wound care, injections, phlebotomy, splinting, and EKGs, to enhance patient outcomes.
- Guided staff in mastering clinical protocols and safety standards through structured mentorship and training initiatives.
- Conducted regular audits of infection control sterilization practices to maintain regulatory standards and enhance safety.
- Organized and coordinated patient record scheduling while ensuring effective communication across various channels, including phone, electronic, and in-person.
- Monitored stock levels and organized exam room setups to enhance patient care efficiency.
- Developed and implemented educational sessions for patients on treatment protocols and care plans, reinforcing commitment to quality care.
- Coordinated efforts with physicians and healthcare teams to streamline processes and improve patient care quality.
- Collaborated on the development and implementation of policies designed to streamline clinic processes and elevate service quality.
- Developed training materials and conducted workshops to enhance team proficiency in clinical procedures.
- Conducted regular audits of compliance with safety protocols, identifying areas for improvement.
Certified Clinical Medical Assistant
Mako Medical Laboratories
Atlanta
08.2021 - 05.2022
- Performed COVID-19 specimen collection with a focus on proper swabbing techniques, maintaining high standards of patient comfort and safety.
- Executed strict infection control measures, including diligent PPE usage and adherence to public health guidelines, to promote safety and well-being.
- Systematically entered and updated patient information and test results in electronic health record systems for improved patient care.
- Facilitated seamless workflow transitions from specimen collection, ensuring accurate processing and timely reporting.
- Performed detailed examination of sample data and documented inconsistencies to support rigorous test reliability protocols.
- Provided comprehensive education to patients regarding testing procedures and results, ensuring clarity on follow-up actions.
- Monitored compliance with safety regulations and upheld cleanliness standards to enhance testing accuracy.
- Conducted regular assessments and replenished testing supplies to facilitate uninterrupted workflow.
- Conducted health screenings and provided vaccine administration, monitoring patients during post-vaccination recovery.
- Conducted routine health screenings, documenting findings in Electronic Health Records systems.
- Supported vaccine administration by preparing doses and monitoring patients post-injection.
Education
Bachelor of Science - Chemistry
Limestone University
Gaffney, SC05-2020
Associate of Science - Health Sciences
Limestone University
Gaffney, SC05-2020
Associate of Science - Health Science
Limestone University
Gaffney, SC05-2020
Skills
- Clinical patient assistance
- Detailed patient analysis
- Vital sign tracking and analysis
- Venipuncture proficiency
- Proficient in EMR implementation
- Healthcare service coordination
- Streamlined patient processing
- Crisis management
- Experience in HIPAA compliance practices
- Inventory oversight
- Effective communication
- Customer engagement
Certification
CCMA - Certified Clinical Medical Assistant
- National Healthcare Association
Certification Number: G9L3Q5W2
BLS
- American Heart Association
Languages
English
Native or Bilingual
Timeline
Certified Clinical Medical Assistant
Piedmont Urgent Care By Wellstreet
09.2024 - Current
Certified Clinical Medical Assistant
Wellstar Kenmar Pediatrics
01.2024 - 09.2024
Certified Clinical Medical Assistant
Mako Medical Laboratories
08.2021 - 05.2022
Medical Assistant Supervisor
Kaufmann Clinic
08.2020 - 12.2023
Bachelor of Science - Chemistry
Limestone University
Associate of Science - Health Sciences
Limestone University
Associate of Science - Health Science
Limestone University