Years of professional experiences
Leslie Garcia
.
Valparaiso,IN
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
3
3
1
1
Year of post-secondary education
2
2
Languages
Work History
Receptionist
Glamour Hair Design
Valparaiso, IN
08.2021 - Current
- Supervisor: Mayte (219) 531-1980
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
Server
El Salto
Valparaiso, IN
08.2021 - 02.2022
- Manager: Jose (219) 286-2011
- Arranged and prepared tables for customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Cultivated warm relationships with regular customers.
Human Resources Intern
Hearthside Foods Solutions
Michigan City, IN
05.2021 - 08.2021
- Supervisors: Ally, Allison, Ana - Office (219) 874-1880 Cell (219) 508-0746
- Filed paperwork, sorted and delivered mail and maintained office organization.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Worked with team to coordinate company events.
- Developed strong written and verbal communication skills.
- Advocated for staff members, helping to identify and resolve conflicts.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Manager
Cabo's Ice Cream And Tacos
Michigan City, IN
02.2018 - 03.2021
- Business Owner: Carolina Flores (219) 206-5250
- Onboarded new employees with training and new hire documentation.
- Maintained professional, organized and safe environment for employees and patrons.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Education
High School Diploma -
Laporte High School
La Porte, IN 08.2017 - 05.2021
No Degree -
Valparaiso University
Valparaiso, INSkills
Documentation and reporting
Office administration
Professional demeanor
Business administration
Organization skills
Administrative support
Time management
Telephone skills
Sorting and labeling
Verbal and written communication
Scheduling
Affiliations
National Honors Society-LPHS
Spanish Club- LPHS
Principals Advisory Board- LPHS
Student Council- LPHS
Student Conduct Board-VU
Cornerstone- VU
Timeline
Receptionist
Glamour Hair Design
08.2021 - Current
Server
El Salto
08.2021 - 02.2022
Human Resources Intern
Hearthside Foods Solutions
05.2021 - 08.2021
Manager
Cabo's Ice Cream And Tacos
02.2018 - 03.2021
High School Diploma -
Laporte High School
08.2017 - 05.2021
No Degree -
Valparaiso University