Years of professional experiences
Leslie Garcia
.
Valparaiso,IN
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
3
3
1
1
Year of post-secondary education
2
2
Languages
Work History
Receptionist
Glamour Hair Design
Valparaiso, IN
08.2021 - Current
- Supervisor: Mayte (219) 531-1980
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
Server
El Salto
Valparaiso, IN
08.2021 - 02.2022
- Manager: Jose (219) 286-2011
- Arranged and prepared tables for customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Cultivated warm relationships with regular customers.
Human Resources Intern
Hearthside Foods Solutions
Michigan City, IN
05.2021 - 08.2021
- Supervisors: Ally, Allison, Ana - Office (219) 874-1880 Cell (219) 508-0746
- Filed paperwork, sorted and delivered mail and maintained office organization.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Worked with team to coordinate company events.
- Developed strong written and verbal communication skills.
- Advocated for staff members, helping to identify and resolve conflicts.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Manager
Cabo's Ice Cream And Tacos
Michigan City, IN
02.2018 - 03.2021
- Business Owner: Carolina Flores (219) 206-5250
- Onboarded new employees with training and new hire documentation.
- Maintained professional, organized and safe environment for employees and patrons.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Education
High School Diploma -
Laporte High School
La Porte, IN 08.2017 - 05.2021
No Degree -
Valparaiso University
Valparaiso, INSkills
Documentation and reporting
Affiliations
National Honors Society-LPHS
Spanish Club- LPHS
Principals Advisory Board- LPHS
Student Council- LPHS
Student Conduct Board-VU
Cornerstone- VU
Timeline
Receptionist
Glamour Hair Design
08.2021 - Current
Server
El Salto
08.2021 - 02.2022
Human Resources Intern
Hearthside Foods Solutions
05.2021 - 08.2021
Manager
Cabo's Ice Cream And Tacos
02.2018 - 03.2021
High School Diploma -
Laporte High School
08.2017 - 05.2021
No Degree -
Valparaiso University
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