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I am actively seeking a position where I can enhance my problem-solving and organizational skills to contribute to increasing customer satisfaction. Also able to work successfully as a team member with honesty to increase customer retention by delivering a fully-integrated customer service solution.

Experienced Human Resources professional with 6+ years of experience in HR operations, client relations, sales and technology-driven solutions. Proficient in systems such as Salesforce, Jira, SharePoint, and Microsoft Office, with a strong track record of resolving complex challenges, optimizing processes, and delivering exceptional service. Dedicated to driving organizational excellence through strategic problem-solving, effective communication, and a commitment to fostering productivity and engagement.

To obtain a challenging position within an energetic environment that will allow me to utilize my skills in customer service to growth revenue and increase customer retention.

Dedicated Customer Service Manager with over 30 years of experience in the airline industry, recognized for exceptional mentorship and training abilities that enhance team dynamics and elevate operational standards. Expertise in fostering a customer-centric culture and consistently delivering outstanding service while implementing innovative service protocol improvements. Proven track record of driving performance excellence and cultivating strong relationships with customers and team members. Passionate about creating an environment where exceptional service thrives and operational efficiency is prioritized.

Leslie Garza

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Customer Service Manager

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Assistant Store Manager

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Associate of Arts - Esthetician

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Customer Service Manager

Associate of Arts - Esthetician

Assistant Manager

Assistant Store Manager

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