Leslie Godoy
The Plains,VA
Summary
Hi, I'm Leslie Godoy and l've always been described as a people person and a team leader who
also knows how to be a team player, and l'd love to be a part of your team! I'm currently a 20 year old college student who's looking to fulfill her dream of traveling around the world while meeting and connecting with all kinds of different people, and it would be a dream come true to be a Flight Attendant for your airline! I've been working at Foster’s Grille as a cashier since 16 years old and now a shift leader as of a couple months ago. Although it’s a great environment with a great crew, it’s time to pursue my dreams and move forwards into something more fit for me personally and work ethically. I'm great with people, fluent in both Spanish and English, organized, problem solver, a very quick learner, and a strong determination and an even stronger work ethic.
Overview
4
4
years of professional experience
Work History
Shift Leader
Foster’s Grille
Marshall, VA
10.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Enforced company policies and regulations with employees.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
- Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service delivery.
- Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
- Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
- In charge of cash in registers and bank.
- Open and close store.
- Help cook in the kitchen if needed.
Cashier/Waitress
Foster’s Grille
Marshall, VA
05.2021 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Contributed to clean and safe eating environment, performed regular sanitation of checkout area.
- Running food.
- Taking phone and online orders.
Education
Associates - Education
Laurel Ridge Community College
Warrenton, VAHigh School Diploma -
Fauquier High School
Warrenton, VA05.2023
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Flexible schedule
- Team motivation
- Strong verbal and written communication
- Creative problem solving
- Team collaboration and leadership
- Conflict resolution
- Goal setting and tracking
- Complaint resolution
- Shift paperwork completion
- Professional appearance
- Quality control assurance
- Strategic thinking
- Action planning
- Shift checklists
- Multitasking Abilities
- Organizational skills
- Active listening
- Time management
- Task prioritization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shift Leader
Foster’s Grille
10.2024 - Current
Cashier/Waitress
Foster’s Grille
05.2021 - 10.2024
Associates - Education
Laurel Ridge Community College
High School Diploma -
Fauquier High School