Leslie Gomez
Wake Forest,NC
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Server/Bartender
MacGregor Downs Country Club
10.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Working banquets and events such as weddings, holiday parties, celebrations of life, etc.
- Answering the phone to take to go orders, reservations, and other members' needs.
- Served food and beverages promptly with focused attention to customer needs.
Print and Marketing Associate
Staples
03.2022 - 10.2022
- Worked with customers daily helping them design any products they may need for personal use or business use
- Print business cards, posters, banners, booklets, etc.
- Worked as cashier or stocking from time to time
- Boosted brand visibility by developing and executing targeted marketing campaigns.
- Supported the design process of various promotional materials including brochures, flyers, banners, and advertisements.
- Enhanced team collaboration, implementing shared digital workspace for more efficient project management.
- Interacted with customers over the phone and in person to help with ordering products, finding products in store, checking out, and picking up orders.
Education
Bachelor of Science - Criminal Justice
North Carolina Central University
Durham, NC05-2026
Associate's degree - Criminal Justice
Wake Technical Community College
05.2024
High School Diploma -
Heritage High School
Wake Forest, NC06-2022
Skills
- Bilingual
- English
- Guest engagement
- Spanish
- Serving Experience
- Busser
- Food Safety
- Microsoft Office
- Sales
- Restaurant Experience
- Microsoft Powerpoint
- Communication Skills
- Cash Handling
- Host/Hostess
- Catering
- Customer service
- Organizational skills
- Computer skills
- Strong work ethic
- Strong multitasking
- Time management
- Exceptional customer service
Accomplishments
- Won principal's award in middle school
- Achieved dean's list at NCCU for the Fall 2024 semester
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server/Bartender
MacGregor Downs Country Club
10.2022 - Current
Print and Marketing Associate
Staples
03.2022 - 10.2022
Associate's degree - Criminal Justice
Wake Technical Community College
Bachelor of Science - Criminal Justice
North Carolina Central University
High School Diploma -
Heritage High School
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