Adrienne Japngie
West Babylon,NY
Overview
16
16
years of professional experience
1
1
Certification
Work History
Server/Bartender
Canz
08.2024 - Current
- Make and serve specialty liquor, coffee and tea beverages
- Speak and interact with both new and regular customers
- Maintain a clean and sanitized work station
- Follow health and safety guidelines
- Adhere to recipes and presentations for food and beverage items
- Be punctual and able to observe regular and consistent attendance
- Contribute to a positive team environment
Behavioral Intervention Specialist
Dragonfly ABA
06.2024 - Current
- Provide direct ABA services according to the educational plan outlined by the Board-Certified Behavior Analyst and/or school district
- Implement behavior intervention plans (BIPs) for clients based on insurance-approved goals and objectives
- Collect data on client progress in line with insurance requirements and treatment goals
- Complete and submit accurate documentation required for insurance reimbursement, including session notes and data collection
- Collaborate with BCBAs to adjust client programs based on data-driven insights
- Communicate effectively with clients' families and caregivers to ensure continuity of care
- Attend training and supervision sessions to maintain compliance with insurance requirements and best practices
Registered Behavior Technician (RBT) / Behavioral Intervention Specialist
Nassau Suffolk Services for Autism
06.2022 - Current
- Contribute to the development/implementation of necessary goals for vocational training, activities of daily living, self-help skills, leisure skills, fitness and community integration
- Implement consumer objectives as outlined on their Day Habilitation Plan, Individualized Service Plans, and Behavior Support Plans
- Assist/teach individuals with Autism to develop a level of independence in activities of daily living skills such as personal hygiene, grooming and dressing, toilet training, appropriate eating habits, care of clothing, social interaction and community skills development
- Transporting individuals within our programs to and from various social or vocational events
- Accurate completion of daily, monthly billing and other required documents
Registered Behavior Technician (RBT)
Family of Kidz
11.2020 - Current
- Work collaboratively with a Board Certified Behavior Analyst/Licensed Behavior Analyst (BCBA/LBA) clinical supervisor to collect data
- Respond to the goals, needs and requests of clients, their families and supervisors, on an individualized basis and in a professional manner
- Goal-oriented and maintain professionalism in all aspects of your work
- Maintain the confidentiality of information regarding clients and families in accordance with State and Federal regulations
Register Behavior Technician
Path 2 Potential, LLC
01.2022 - 12.2024
- Work collaboratively with a Board Certified Behavior Analyst/Licensed Behavior Analyst (BCBA/LBA) clinical supervisor to collect data
- Respond to the goals, needs and requests of clients, their families and supervisors, on an individualized basis and in a professional manner
- Goal-oriented and maintain professionalism in all aspects of your work
- Maintain the confidentiality of information regarding clients and families in accordance with State and Federal regulations
Server/Hostess
Green Turtle Restaurant
02.2018 - 03.2022
- Greet and seat guests in a friendly and professional manner
- Take food and drink orders accurately and efficiently
- Deliver food and beverages to tables promptly
- Ensure guest satisfaction by providing attentive and personalized service
- Assist with bussing tables and maintaining cleanliness in the dining area
- Collaborate with the kitchen staff to ensure timely delivery of orders
- Handle cash transactions and process payments accurately
- Maintain knowledge of menu items, specials, and promotions
- Adhere to food safety and hygiene standards at all times
- Build positive relationships with guests to enhance their dining experience
Medical Receptionist
Long Island Comprehensive Medical Care
08.2020 - 07.2021
- Entering patient information, handling all appointments and updating patient charts through the EMR system
- Performing Covid-19 nasal swabs for all patients and providers
- Maintaining the cleanliness of the office and ensuring that the office is properly sanitized between each patient
Mental Health Therapy Aide/Hotline
FAMILY SERVICE LEAGUE
12.2018 - 05.2021
- Assisting patients with intake and insurance information
- Booking appointments with healthcare provider and social worker
- Entering all patient information into accumed program
- Filing, Scanning and basic office maintenance
- Completing intake information and assessment for any calls that may come in through call center/hotline during the overnight hours
Customer Service Representative/Call Center
Advanced Dermatology and Cosmetic Surgery
05.2019 - 07.2020
- Answering all incoming calls
- Assisting patients with booking appointments and filing insurance information
- Confirming appointments
- Placing outgoing calls to update any information for Archive charts
Rehab Specialist
QSAC, Inc.
03.2017 - 07.2019
- Assisting individuals completing daily goals
- Creating daily, weekly and monthly care plans
- Escort individuals to daily worksite and weekly recreational activities
Mental Health Therapy aide
Pilgrim Psychiatric Hospital
01.2013 - 01.2017
- Educating and training Patients on daily living skills such as: Cooking, Cleaning, Shopping and everyday ADL care
- Supervising daily medications
- Making sure all paperwork are completed, filed and in dated order
- Scheduling patient's medical appointments
- Providing and assisting with coping skills necessary for each individual and their specific diagnosis
Customer Service Representative
Vets Choice
01.2012 - 01.2013
- Assisting all customers with placing and completing their orders
- Making sure all paperwork are completed, filed and in dated order
- Keeping office clean and displays filled at all times
- Keeping up with our FedEx and Amazon orders
Key Holder/Trainer
Xpressions
01.2011 - 01.2013
- Responsible for opening and closing the store, making sure it is clean and ready for the next shift
- Available to answer any and all questions the customers may have
- Training new employees utilizing the rules and procedures of the company
- Responsible for the overall appearance of the store
Sales Coordinator
Marshalls
01.2009 - 01.2012
- Assisted customers with their returns and purchases
- Worked closely with the managers to make sure the registers remained at their correct amount throughout the day
Customer Service Representative
Blessed Healthcare and Staffing Agency
01.2010 - 01.2011
- Assisted staffing clerk with the completion of medical orders and follow up of all doctor's appointments for the patients
- Data entry (using programs such as Microsoft Word, Power Point, Excel and Outlook)
- Answering telephones
- Distributed paychecks and answering all payroll related questions
Education
undefined
Suffolk County Community College
New York03.2025
High school diploma - undefined
Forest Hill High school
West Palm Beach01.2007
Skills
- Receptionist
- Microsoft Office
- Training
- Call Center
- Sales Experience
- Crisis Intervention
- Microsoft Excel
- Experience with children
- Microsoft Outlook
- Medical Terminology
- Customer Care
- Organizational Skills
- CPR Certified
- Excel
- Restaurant experience
- Computer Skills
- Bilingual
- Mental Health
- Sales
- Powerpoint
- Front desk
- Customer service
- B2B Sales
- Data collection
- Applied behavior analysis
- Customer Service
- Documentation
- Medical Scheduling
- Autism Experience
- Time Management
- Administrative Experience
- Typing
- Medical terminology
- Medical Receptionist
- Cash register
- Customer Support
- Developmental Disabilities Experience
- CSR
- Medical Office Experience
Certification
- RBT Certification, 03/01/23
- Certified Behavioral Health Technician
- Driver's License, 03/01/23 to 09/30/27
Additional Information - Core Competencies
- Superior ability to Multi-task
- Committed team player
- Strong communication
- Willingness to continue learning
- Excellent organizational skills
- Exceptional customer/patient relations
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Server/Bartender
Canz
08.2024 - Current
Behavioral Intervention Specialist
Dragonfly ABA
06.2024 - Current
Registered Behavior Technician (RBT) / Behavioral Intervention Specialist
Nassau Suffolk Services for Autism
06.2022 - Current
Register Behavior Technician
Path 2 Potential, LLC
01.2022 - 12.2024
Registered Behavior Technician (RBT)
Family of Kidz
11.2020 - Current
Medical Receptionist
Long Island Comprehensive Medical Care
08.2020 - 07.2021
Customer Service Representative/Call Center
Advanced Dermatology and Cosmetic Surgery
05.2019 - 07.2020
Mental Health Therapy Aide/Hotline
FAMILY SERVICE LEAGUE
12.2018 - 05.2021
Server/Hostess
Green Turtle Restaurant
02.2018 - 03.2022
Rehab Specialist
QSAC, Inc.
03.2017 - 07.2019
Mental Health Therapy aide
Pilgrim Psychiatric Hospital
01.2013 - 01.2017
Customer Service Representative
Vets Choice
01.2012 - 01.2013
Key Holder/Trainer
Xpressions
01.2011 - 01.2013
Customer Service Representative
Blessed Healthcare and Staffing Agency
01.2010 - 01.2011
Sales Coordinator
Marshalls
01.2009 - 01.2012
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Suffolk County Community College
High school diploma - undefined
Forest Hill High school
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