Leslie Grace
Riverside,CA
Summary
Hardworking individual available 40 hours per week, including weekends and evenings. Track record of providing optimum customer service in establishment that serves fifty to hundreds of customers daily.
Overview
28
28
years of professional experience
Work History
Courtesy Clerk
Albertsons Grocery Store
09.2019 - 07.2023
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles
- Maintained clean and tidy checkout area to optimize service delivery.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Trained new personnel regarding company operations, policies and services.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Service Deli Clerk
Stater Brothers
04.1999 - 10.2001
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Opened new inventory and rotated stock by dates to maintain freshness.
Layaway Associate
Kmart
03.1997 - 10.1999
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong rapport with customers and created positive impression of business.
Courtesy Clerk
Vons Grocery Store
04.1995 - 12.1997
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Maintained clean and tidy checkout area to optimize service delivery.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Education
GED -
Rubidoux High School
Riverside, CA08.1991
Skills
- Store Cleaning
- Guest Greeting
- Teamwork and Collaboration
- Customer Service
- Effective Communication
- Product Location
- Floor Cleaning
- Outgoing and Friendly
- Bagging Procedures
- Customer Assistance
- Positive Attitude
- Product Knowledge
- Cart Returns
- Price Checking
Timeline
Courtesy Clerk
Albertsons Grocery Store
09.2019 - 07.2023
Service Deli Clerk
Stater Brothers
04.1999 - 10.2001
Layaway Associate
Kmart
03.1997 - 10.1999
Courtesy Clerk
Vons Grocery Store
04.1995 - 12.1997
GED -
Rubidoux High School
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