Leslie Grey
Salisbury,NH
Summary
Experienced benefits professional with 24 years at Cigna, specializing in benefits implementation, client support, data management, and cross-functional collaboration. Highly organized and detail-oriented with strong communication, multitasking, and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Implementation Specialist
Cigna
Bloomfield, Connecticut
01.2012 - 12.2024
- Created customized benefit summaries for clients, ensuring accurate and easy-to-understand benefit information.
- Entered and maintained benefit information in an internal database system with exceptional accuracy and attention to detail.
- Utilized AI-generated systems and technology to improve efficiency and support daily business processes.
- Served as a liaison between Sales, clients, and internal departments, coordinating information and facilitating effective communication.
- Managed multiple projects and competing priorities in a fast-paced, deadline-driven environment.
- Collaborated across departments to ensure accurate and timely implementation of benefit information.
- Demonstrated strong organizational, communication, problem-solving, and multitasking skills.
Benefit Summary Specialist
Cigna
Bloomfield, Connecticut
01.2000 - 12.2011
- Created accurate, clear, and client-friendly benefit summaries.
- Reviewed benefit information to ensure materials were complete, consistent, and accurate.
- Managed multiple assignments while meeting deadlines and maintaining a high level of attention to detail.
- Worked collaboratively with internal teams to gather and verify information needed to complete client benefit summaries.
Skills
- Benefits Implementation
- Client Service & Support
- Benefit Summary Preparation
- Data Entry & Database Management
- Data Accuracy & Quality Control
- Cross-Departmental Collaboration
- Internal Communication
- Problem Solving
- Multitasking & Prioritization
- Time Management
- Attention to Detail
- Organization
- Working in Fast-Paced Environment
- Adaptability & Flexibility
Timeline
Implementation Specialist
Cigna
01.2012 - 12.2024
Benefit Summary Specialist
Cigna
01.2000 - 12.2011