Leslie Guajardo
Green Bay,WI
Summary
Detail-oriented Reconditioning Associate with a strong focus on accuracy, process compliance, and operational efficiency. I ensure that all vehicles and related documentation meet state regulations as well as manufacturer standards across various makes and models. In addition to overseeing quality and compliance, I manage all accounting functions within my department, including accounts payable and receivable.
I began my career at Dorsch as a front desk receptionist, where I developed strong customer service skills and gained foundational knowledge in accounting and vehicle inventory management. During this time, I was recruited by the Controller to support accounts payable and receivable, expanding both my skill set and responsibilities. I successfully balanced roles across two departments for two years before transitioning into the reconditioning department, where I deepened my understanding of the used-car process.
In my current role, I continue to handle accounting responsibilities while maintaining accurate vehicle inventory records and supporting departmental productivity goals.
Overview
6
6
years of professional experience
Work History
Reconditioning Associate
Dorsch Ford Lincoln Kia
Green Bay, WI
04.2022 - Current
- Operated reconditioning tools, ensuring efficient vehicle restoration processes.
- Conducted quality inspections to maintain high standards of vehicle appearance and functionality.
- Collaborated with team members to streamline workflow and improve reconditioning turnaround times.
- Trained new associates on safety protocols and operational procedures for reconditioning tasks.
- Implemented process improvements that enhanced efficiency in vehicle detailing operations.
- Maintained accurate records of completed work and inventory used during reconditioning projects.
- Ensured compliance with safety regulations while performing reconditioning duties on various vehicles.
- Participated in regular team meetings, contributing insights and suggestions for process improvements that led to higher overall efficiency and productivity.
- Supported team goals by taking on additional responsibilities when necessary, contributing positively to overall workflow efficiency.
- Completed thorough inspections of completed work, ensuring all tasks met or exceeded company guidelines for quality assurance.
- Communicated effectively with supervisors regarding workload progress, reporting any issues or delays promptly for timely resolution.
- Assisted in training new employees on proper techniques and procedures, ensuring a smooth transition into the role of Reconditioning Associate.
- Improved departmental productivity through consistent dedication to completing tasks quickly without sacrificing quality or safety standards.
- Took initiative in staying up-to-date with industry standards, materials, and equipment to better perform reconditioning tasks.
Administrative Assistant
Golden House
Green Bay, WI
04.2021 - 02.2022
- Managed scheduling and calendar coordination for multiple executives.
- Streamlined office procedures to enhance overall efficiency and productivity.
- Organized and maintained filing systems, improving document retrieval processes.
- Assisted in preparation of reports and presentations for staff meetings.
- Supported onboarding process by preparing training materials and orientation schedules.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained inventory of office supplies and placed orders.
Personal Asistant
Wisconsin Insurance Services
Green Bay, WI
08.2020 - 07.2021
- Managed executive schedules, coordinating meetings and appointments to optimize time efficiency.
- Developed and maintained filing systems for documents, ensuring easy access and organization.
- Conducted research on industry trends, providing insights to support decision-making processes.
- Assisted in preparation of reports and presentations, ensuring accuracy and adherence to deadlines.
- Implemented tracking systems for project deadlines, improving accountability and follow-up procedures.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Displayed absolute discretion at handling confidential information.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Accomplished project deadlines by assisting with task completion whenever required.
- Kept detailed track of household and maintenance inventory and schedules.
- Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
Education
No Degree - Associate of Arts
Northeast Wisconsin Technical College
Green Bay, WISkills
- Inventory management
- Teamwork and contribution
- Process monitoring
- Time management and prioritization
- Safety protocol adherence
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Reconditioning Associate
Dorsch Ford Lincoln Kia
04.2022 - Current
Administrative Assistant
Golden House
04.2021 - 02.2022
Personal Asistant
Wisconsin Insurance Services
08.2020 - 07.2021
No Degree - Associate of Arts
Northeast Wisconsin Technical College