Leslie Gutierrez
La Vergne,TN
Summary
Proactive Deli and Bakery Worker with extensive experience in customer service, food preparation, and maintaining clean workspaces. Known for improving customer satisfaction and fostering a collaborative work environment. Skilled in safe food handling, menu memorization, and assisting Spanish-speaking customers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Deli Worker
Walmart
09.2021 - Current
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Promoted a positive work environment through effective communication and collaboration with colleagues.
- Assisted customers in selecting deli products, offering suggestions for meal planning and preparation.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Assist in translating for Spanish-speaking customers.
Bakery Worker
Walmart
09.2021 - Current
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Strengthened customer loyalty by promptly addressing any concerns or complaints and taking corrective action as needed.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
- Used utensils and equipment to portion, wrap and display bakery items.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Assist in translating for Spanish-speaking customers.
Volunteer
La Vergne Public Library
06.2023 - 11.2023
- Assisting visitors with a range of needs to enhance their experience.
- Keeping shelves, tables, floors, and restrooms tidy and welcoming.
- Contributing to the creation of a pleasant and inviting environment for visitors through decoration.
- Assist with the translation for Spanish-speaking customers.
Fast Food Worker
Kentucky Fried Chicken
06.2020 - 09.2021
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Assist in translating for Spanish-speaking customers.
Education
Associate of Science - Finance
Motlow State Community College
Smyrna, TN08.2024
No Degree - Finance
Middle Tennessee State University
Murfreesboro, TN08.2027
Skills
- Customer Service
- Multitask
- Teamwork
- Translation
- Money Handling
- Equipment use
Certification
Excel 2019 Associate certification
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Volunteer
La Vergne Public Library
06.2023 - 11.2023
Deli Worker
Walmart
09.2021 - Current
Bakery Worker
Walmart
09.2021 - Current
Fast Food Worker
Kentucky Fried Chicken
06.2020 - 09.2021
Associate of Science - Finance
Motlow State Community College
No Degree - Finance
Middle Tennessee State University
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