TIANNA GUNTER

• Had to stop working child was diagnosed with cancer
• Prepared subs, sandwiches, and deli platters with accurate recipe execution.
• Assisted customers with product selection, special requests, and courteous service.
• Maintained clean workstations, tools, and equipment to support food safety compliance.
• Rotated stock and monitored product dates to reduce spoilage and maintain quality.
• Restocked deli cases and service areas to keep merchandise organized and accessible.

• Directed night shift operations, ensuring smooth service, food quality, and customer satisfaction. 2. Supervised crew members, assigned tasks, and maintained coverage across kitchen, lobby, and drive-thru. 3. Monitored food safety, sanitation, and cleanliness standards throughout closing procedures. 4. Resolved customer concerns promptly, supporting fast recovery and positive guest experiences. 5. Managed cash handling, drawer counts, and secure end-of-day reconciliation. 6. Coordinated inventory checks, waste control, and restocking for overnight readiness. 7. Trained new crew on station procedures, service expectations, and safety practices. 8. Communicated shift priorities with opening team to ensure accurate handoff and continuity.

seasonal

• Prepared food and beverage orders following cleanliness and food safety standards.
• Restocked service areas and maintained organized displays throughout shifts.
• Maintained clean and organized restaurant to comply with hygiene and health regulations.
• Assisted in menu development, resulting in increased sales and positive feedback from customers.
• Established rapport with customers by providing friendly and attentive service.

• Left 3 days after hire following a car accident and torn ACL.
• Prepared menu items while following food safety and quality standards.
• Supported inventory checks and notified supervisors of low stock.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Prepared products following restaurant, health, and safety standards and procedures.

• Sorted inbound and outbound air cargo for accurate routing and timely aircraft turnaround.
• Loaded and unloaded containers, carts, and packages while following safety procedures.
• Scanned shipments using handheld devices to verify package movement and tracking accuracy.
• Organized freight staging areas to support efficient sortation and dock operations.
• Inspected packages for damage and reported exceptions to supervisors promptly.
• Followed SOPs and safety guidelines to maintain consistent, compliant handling practices.
• Supported ramp and warehouse teams by moving cargo to designated work areas.
• Adapted quickly to fast-paced workload changes and completed assigned tasks reliably.
• Led team of 4 skilled and unskilled personnel.

• Directed daily restaurant operations to maintain service standards, food quality, and guest satisfaction.
• Managed staffing, scheduling, and shift coverage to support smooth front- and back-of-house performance.
• Trained and coached crew members on service procedures, cleanliness, and safety expectations.
• Monitored inventory, ordering, and supply usage to prevent shortages and reduce waste.
• Enforced food safety, sanitation, and compliance practices across dining room and kitchen areas.
• Reviewed labor, sales, and expense reports to support budget control and operational decisions.
• Resolved guest concerns promptly to protect customer loyalty and restaurant reputation.
• Coordinated hiring, onboarding, and performance feedback to build reliable team capability.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Formulated policies and procedures to streamline operations.