Leslie Hilson
Beach Park ,IL
Summary
Food service worker with exceptional interpersonal skills. Reliable, punctual and works well under pressure. Dedicated food service worker proficient in customer service, food handling, preparation and Point of Sale (POS) transactions. Seeking restaurant position with opportunities for advancement in management. Energetic, bilingual team player with four years of work as a fast food crew member, dishwasher and busser in a busy, family-owned restaurant. Enjoys interacting and working with others. Seeking a crew leader or assistant management role.assisstant manager with excellent communication skills and rapid and precise customer service skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Caretaker
Help At Home
05.2023 - Current
- Determined specific needs and provided most appropriate level of services to ensure well-being.
- Ran errands for customers, including shopping, and picking up other necessities.
- Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
- Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Scheduled and accompanied clients to medical appointments.
- Helped clients manage money, pay bills and shop for groceries or personal items.
Driver
Safeway Transportation
01.2015 - 06.2019
- Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
child care
clouds of joy
08.2013 - 09.2013
- Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
- Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
- Reported to all shifts wearing a neat, clean and unwrinkled uniform.
- Reported to each shift on time and ready to work.
- Performed all position responsibilities accurately and in a timely manner.
- Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
foodserviceworker
goodwill industries
06.2006 - 11.2010
- Consistently provided friendly guest service and heartfelt hospitality.
- Promptly and empathetically handled guest concerns and complaints.
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Greeted customers and provided excellent customer service.
- Pleasantly and courteously interacted with customers.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Prepared fountain drinks and ice cream items.
- Prepared all food orders within a 2-3 minute time frame.
- Assembled food orders while maintaining appropriate portion control.
- Verified that prepared food met all standards for quality and quantity.
- Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.
- Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
Education
High School Diploma - math
north Chicago community high school
North Chicago, IL2006
Skills
- Customer-oriented
- Dedicated team player
- Able to lift [20-30] pounds
- Valid [United state's] driver’s license
- Fast and efficient service worker
- Quick learner
- Organized multi-task
- Friendly and helpful
- Late-night shift availability
Accomplishments
- Won "Employee of the Month" award each month for three months in a row.
Certification
Timeline
Caretaker
Help At Home
05.2023 - Current
Driver
Safeway Transportation
01.2015 - 06.2019
child care
clouds of joy
08.2013 - 09.2013
foodserviceworker
goodwill industries
06.2006 - 11.2010
High School Diploma - math
north Chicago community high school