Leslie Holte
Spring,TX
Summary
Driven Security Consultant with a proven track record at ADT Security, enhancing security compliance and customer satisfaction through superb service skills and Microsoft certification. Expert in diagnosing security threats and offering cost-effective solutions, evidenced by increased data accuracy. Demonstrates a great attitude and a willingness to master industry-specific skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Consultant
Pinnacle Security LLC
2008.09 - 2010.11
- Assessed security compliance, security program organization, policies, and procedures, general risks and vulnerabilities.
- Developed reasonable and cost effective recommendations for security improvement.
- Reported internal control issues to management and supplied comprehensive recommendations to mitigate associated risks.
- Increased data collection accuracy scores by acquiring and analyzing security information to reduce errors.
- Handled sales via door to door means
- Properly assessed and gave solutions to existing security threats
- Personally handled the customer service satisfaction of each of my clients
- Logged and scheduled installations and repairs
- Assessed contract potential through credit checking
- Wrote out contracts for each client and insured they were properly filled out
Security Consultant
ADT Security
2006.02 - 2008.08
- Assessed security compliance, security program organization, policies, and procedures, general risks and vulnerabilities.
- Developed reasonable and cost effective recommendations for security improvement.
- Reported internal control issues to management and supplied comprehensive recommendations to mitigate associated risks.
- Increased data collection accuracy scores by acquiring and analyzing security information to reduce errors.
- Handled sales via door to door means
- Properly assessed and gave solutions to existing security threats
- Personally handled the customer service satisfaction of each of my clients
- Logged and scheduled installations and repairs
- Assessed contract potential through credit checking
- Wrote out contracts for each client and insured they were properly filled out
Wait Staff Member
59 Diner
2005.09 - 2006.02
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
Education
Associate's Degree - General Studies
Clarendon College
Clarendon, TX09.2018
Skills
*Superb customer service skills
*Able to diagnose and provide solution to customer problems
*Microsoft certified
*65 wpm
*Flexible schedule
*Punctual nature
*A great attitude every day
*Willingness to learn
*A drive to master things in my career field
Certification
*Microsoft certification
*Graphic design certification
*Business office technologies certification
*Certified electrician
Timeline
Security Consultant
Pinnacle Security LLC
2008.09 - 2010.11
Security Consultant
ADT Security
2006.02 - 2008.08
Wait Staff Member
59 Diner
2005.09 - 2006.02
Associate's Degree - General Studies
Clarendon College
*Microsoft certification
*Graphic design certification
*Business office technologies certification
*Certified electrician
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