Leslie Howard
Atlanta,Ga
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
23
23
years of professional experience
Work History
Security Officer
Childrens Healthcare of Atlanta
08.2023 - Current
- Patrol 7 designated post on foot and vehicle
- Conduct 5 exterior and interior patrols and inspections of CHOA
- Monitor all Evolv stations and metal detectors in emergency department
- Check all guest and their belongings who sends alert to Evolv
- Checking and reporting all irregularities and safety issues, parking issues and other important matters
- Respond and act as first responder to incidents of fire, medical emergencies, Code Bert, Code Purple etc
- Preserve order and may act to enforce regulations and directives for hospital pertaining to personnel, visitors, patients and premises
- Assist individuals with information and directions when needed
- Patrol interior and exterior of CHOA facility
- Respond to Emergency CODES in safe and timely manner
- Investigate all incidents reported by employees, visitors, physicians and patients
- Gather information from all parties and complete full incident report
- Verify all approved visitors on patient's charts using EPIC software
- Check in and greet 100+ visitors and guests daily. Create visitor badges for all guests, temporary employees, and staff at guest service desk using Passage Point
- Check all entering facility employees for their employee badges and all guests entering facility for current access badges.
Deputy Operations Manager
Blue Line Protection
01.2017 - 01.2019
- Assisted in setting, enforcing and optimizing internal policies to maintain efficiency and responsiveness to demands
- Developed and maintained operational guidelines for security officers
- Resolved employee and client issues immediately and professionally
- Improved operations and provided exceptional client support for weekly payroll, managing schedules and enforced company policies
- Proofread all security officer's daily logs and submit paperwork to clients
- Contacted potential candidates for interviews, organized new hire orientation and packets
- Answered phones, filing employee and client files and creating memos
- Assisted in overseeing and managing team of up to 20 security officers for different residential and business properties
- Managed administrative duties; including scheduling and performance evaluations
- Maintained exceptional attendance record and keeping office clean and orderly.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Developed and maintain operational guidelines for staff.
Security Officer
Securitas Security Services
01.2010 - 01.2015
- Checked in all guests, couriers, and truck drivers at gate entrance
- Conducted truck yard inspections keeping track of all trailers on property
- Matched seals to correct trailers and paperwork for truck drivers
- Verified all delivery drivers and contractors requesting access onto DICKS warehouse property
- Issued keys and badges to verified contractors
- Completed security log on computer system
- Trained new officers for security post, patrolled truck yard, used two-way radios and communicated with shipping and receiving about truck drivers Bill of Lading
- Checked approximately 30 Bill of Ladings daily, making sure seals matched what was on paperwork
- Operated CCTV cameras answered multi-line phone system, scheduled trash compactor pick-ups and repairs
- Created approximately 25 access badges, parking decals daily, monitored entry and exit access points
- I’m Knowledgeable of all safety and security procedures
- Reviewed and carried out all post orders, assisted emergency personnel, investigated disturbances and removed unruly visitors or employees from property.
Security Officer
Barton Protective Service/Allied Protective Services
01.2001 - 01.2006
- Conducted daily interior and exterior patrols of property, parking decks inspections and issued parking violations
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Monitored CCTV cameras, operated two-way radios, reviewed and carried out post orders and completed legible and accurate security shift logs
- Operated alarm systems, conducted traffic control, bike patrol, rover and loading dock officer
- Evacuated buildings during drills and emergencies
- Escorted 20+employees and guests to their vehicles daily
- Created 20+ employee badges daily and deactivated employee badges when employees resigned or were terminated.
- Wrote detailed reports of all security breaches and investigations.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Education
Preschool Director Certificate - Preschool
Project Lace
Atlanta, GA11.2022
Medical Administrative Assistant - Medical Administration
Everest College
Jonesboro, GA06.2005
Diploma - General Studies
Grady High School
Atlanta, GA06.1997
Skills
- Management
- Problem solving
- Communication
- Leadership
- First Aid Training
- Access Control
- Metal detector operation
- CCTV Surveillance
- Access Control Management
- Security Screenings
- Customer Service
- CCTV Monitoring
Timeline
Security Officer
Childrens Healthcare of Atlanta
08.2023 - Current
Deputy Operations Manager
Blue Line Protection
01.2017 - 01.2019
Security Officer
Securitas Security Services
01.2010 - 01.2015
Security Officer
Barton Protective Service/Allied Protective Services
01.2001 - 01.2006
Preschool Director Certificate - Preschool
Project Lace
Medical Administrative Assistant - Medical Administration
Everest College
Diploma - General Studies
Grady High School
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