Leslie Howard
Atlanta,Ga
Summary
Talented professional seeking a position where I may utilize my skills and experience to contribute greatness to this company.
Overview
14
14
years of professional experience
Work History
Security Officer
Childrens Healthcare of Atlanta
08.2023 - Current
- Patrol 7 designated post on foot and vehicle
- Conduct 5 exterior and interior patrols and inspections of CHOA
- Monitor all Evolv stations and metal detectors in emergency department
- Check all guest and their belongings who sends alert to Evolv
- Checking and reporting all irregularities and safety issues, parking issues and other important matters
- Respond and act as first responder to incidents of fire, medical emergencies, Code Bert, Code Purple etc
- Preserve order and may act to enforce regulations and directives for hospital pertaining to personnel, visitors, patients and premises
- Assist individuals with information and directions when needed
- Patrol interior and exterior of CHOA facility
- Respond to Emergency CODES in safe and timely manner
- Investigate all incidents reported by employees, visitors, physicians and patients
- Gather information from all parties and complete full incident report
- Verify all approved visitors on patient's charts using EPIC software
- Check in and greet 100+ visitors and guests daily. Create visitor badges for all guests, temporary employees, and staff at guest service desk using Passage Point
- Check all entering facility employees for their employee badges and all guests entering facility for current access badges.
Unarmed Security Officer
Walden Security
04.2021 - 02.2022
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Checked and verified photo identification prior to granting facility access.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Completed full building and grounds patrols to spot and investigate concerns.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
- Maintained proper functioning of security equipment by performing regular checks and reporting issues promptly for repair or replacement.
- Managed crowd control at large-scale events, effectively preventing any security breaches or incidents while maintaining a positive atmosphere for attendees.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Security Officer
Securitas Security Services
07.2010 - 01.2018
- Checked in all guests, couriers, and truck drivers at gate entrance
- Conducted truck yard inspections keeping track of all trailers on property
- Matched seals to correct trailers and paperwork for truck drivers
- Verified all delivery drivers and contractors requesting access onto DICKS warehouse property
- Issued keys and badges to verified contractors
- Completed security log on computer system
- Trained new officers for security post, patrolled truck yard, used two-way radios and communicated with shipping and receiving about truck drivers Bill of Lading
- Checked approximately 30 Bill of Ladings daily, making sure seals matched what was on paperwork
- Operated CCTV cameras answered multi-line phone system, scheduled trash compactor pick-ups and repairs
- Created approximately 25 access badges, parking decals daily, monitored entry and exit access points
- I’m Knowledgeable of all safety and security procedures
- Reviewed and carried out all post orders, assisted emergency personnel, investigated disturbances and removed unruly visitors or employees from property.
Education
Preschool Director Certificate - Preschool
Project Lace
Atlanta, GA11.2022
Medical Administrative Assistant - Medical Administration
Everest College
Jonesboro, GA06.2005
Diploma - General Studies
Grady High School
Atlanta, GA06.1997
Skills
- Management
- Problem solving
- Communication
- Leadership
- First Aid Training
- Access Control
- Metal detector operation
- CCTV Surveillance
- Access Control Management
- Security Screenings
- Customer Service
- CCTV Monitoring
Timeline
Security Officer
Childrens Healthcare of Atlanta
08.2023 - Current
Unarmed Security Officer
Walden Security
04.2021 - 02.2022
Security Officer
Securitas Security Services
07.2010 - 01.2018
Preschool Director Certificate - Preschool
Project Lace
Medical Administrative Assistant - Medical Administration
Everest College
Diploma - General Studies
Grady High School
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