Leslie Iredell-Lyne
Atlanta,GA
Summary
Motivated worker with engaging personality, flexible approach, and a passion for customer service. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
3
3
years of professional experience
Work History
Server
Publik Draft House
08.2023 - 11.2023
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Adult Education Intern
International Rescue Committee, IRC
12.2022 - 08.2023
- Taught English and cultural integration classes for IRC clients.
- Helped run mock job interview and resume building workshops.
Server/Barback
Ticonderoga Club
09.2022 - 12.2022
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server/Host/Retail Sales Associate
Hard Rock Cafe
04.2021 - 08.2022
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Bachelor of Arts - Anthropology
Georgia State University
Atlanta, GA12.2023
Skills
- Adaptable and Flexible
- Food and Beverage Upselling
- Conflict and Complaint Resolution
- Strong Work Ethic
- Wine service
- Teamwork
Timeline
Server
Publik Draft House
08.2023 - 11.2023
Adult Education Intern
International Rescue Committee, IRC
12.2022 - 08.2023
Server/Barback
Ticonderoga Club
09.2022 - 12.2022
Server/Host/Retail Sales Associate
Hard Rock Cafe
04.2021 - 08.2022
Bachelor of Arts - Anthropology
Georgia State University
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