Summary
Overview
Work History
Education
Skills
Timeline
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Leslie Iredell-Lyne

Atlanta,GA

Summary

Motivated worker with engaging personality, flexible approach, and a passion for customer service. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.

Overview

3
3
years of professional experience

Work History

Server

Publik Draft House
08.2023 - 11.2023
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Adult Education Intern

International Rescue Committee, IRC
12.2022 - 08.2023
  • Taught English and cultural integration classes for IRC clients.
  • Helped run mock job interview and resume building workshops.

Server/Barback

Ticonderoga Club
09.2022 - 12.2022
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Server/Host/Retail Sales Associate

Hard Rock Cafe
04.2021 - 08.2022
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

Bachelor of Arts - Anthropology

Georgia State University
Atlanta, GA
12.2023

Skills

  • Adaptable and Flexible
  • Food and Beverage Upselling
  • Conflict and Complaint Resolution
  • Strong Work Ethic
  • Wine service
  • Teamwork

Timeline

Server

Publik Draft House
08.2023 - 11.2023

Adult Education Intern

International Rescue Committee, IRC
12.2022 - 08.2023

Server/Barback

Ticonderoga Club
09.2022 - 12.2022

Server/Host/Retail Sales Associate

Hard Rock Cafe
04.2021 - 08.2022

Bachelor of Arts - Anthropology

Georgia State University

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Leslie Iredell-Lyne