Hard working individual with strong adaptability and strives in a fast-paced environment. Experienced in training and mentoring others, ensuring a welcoming atmosphere, and resolving guest issues to maintain a positive experience.
Overview
5
5
years of professional experience
Work History
Server
Woodranch
Camarillo, California
09.2023 - Current
Provided excellent customer service to enhance dining experience.
Trained and mentored new staff on service standards.
Collaborated with team members to ensure guest needs.
Resolved issues with unhappy guests, to maintain a positive dining experience.
Started off as a host and received four promotions since starting off.
Lucerne's Restaurant
FOH Team Member
Camarillo, California
05.2021 - 09.2023
Managed dining area challenge and organization to enhance guest experience.
Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Established welcoming atmosphere by greeting each guest warmly.