Leslie Jacinto
Chicago,IL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Attentive Restaurant Hostess skilled at monitoring restaurant activity, maintaining efficient seating and coordinating dining flow. Takes initiative to expedite service with welcoming atmosphere. Works closely with restaurant workers to uphold quality standards of service.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Barista/ cashier
Paris Baguette
Chicago, IL
10.2023 - Current
- Prepared espresso drinks and specialty beverages to meet customer preferences.
- Assisted customers with menu selections and provided recommendations.
- Monitored inventory levels and restocked supplies as needed throughout shifts.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Stocked shelves with ingredients needed to make coffee drinks.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Created promotional displays for advertising special events or promotions at the cafe.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
Host
Flo and santos
Chicago, IL
07.2020 - 09.2023
- Greeted and seated guests promptly upon arrival.
- Assisted guests with menu selections and answered questions.
- Managed reservation system to ensure smooth seating flow.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Managed incoming calls during busy shifts.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Stocked server areas with supplies before, during and after shifts.
Education
Associate of Applied Science - Radiography
Malcolm X College
Chicago, IL 09.2024 - 08.2025
Skills
- Front of house organization
- Server support
- Task prioritization
- Exceptional communication
- Guest seating
- Safe food handling
- Effective multitasking
- Food inspection
- Cleaning and sanitation
- Special requests handling
- Complaint handling
- Foreign language skills
- Professional appearance
- Attention to detail
Timeline
Associate of Applied Science - Radiography
Malcolm X College
09.2024 - 08.2025
Barista/ cashier
Paris Baguette
10.2023 - Current
Host
Flo and santos
07.2020 - 09.2023