Janet Alvarez
Chicago,IL
Summary
Creative Barista skillful in memorizing recipes, maintaining and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.
Overview
6
6
years of professional experience
Work History
Barista/Bartender
Brasil Cafe
Houston, TX
01.2023 - Current
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
Host/Register
Island Vybez
Houston, TX
09.2022 - 01.2023
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Ensured compliance with health and safety regulations within the restaurant.
Barista
The Black Walnut
The Woodlands, TX
01.2021 - 07.2021
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
Digital Artist
Self
02.2019 - Current
- Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.
- Selected colors and themes while adding functionality to create new designs.
- Directed advertisement, banner and signage projects from concept to final delivery.
- Worked with customers to present mockups and collect information for adjustments.
- Created corporate brands by designing cohesive looks between logos and letterheads.
Part-time Leasing Consultant
BG Multifamily Staffing
Houston, TX
09.2019 - 05.2020
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Ensured tasks were completed effectively and in compliance to new COVID-19 restrictions.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
Leasing Consultant
Hire Priority
Houston, TX
01.2019 - 09.2020
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Contacted and followed up with tenants on renewal notices.
- Encouraged prospective tenants to fill out applications after property tours.
- Adjusted to the multiple properties and companies I was assigned to.
Leasing Consultant
BSR Trust LLC.
The Woodlands, TX
07.2018 - 08.2020
- Greeted potential tenants and provided information about the property.
- Conducted tours of available apartments, highlighting features and amenities.
- Maintained accurate records of prospective renters, applications and leases.
- Advised on rental policies and procedures to ensure compliance with applicable laws.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Responded to tenant requests for maintenance services in a timely manner.
Education
Bachelor of Science - Industrial Design
University of Illinois At Chicago
Chicago, IL12.2026
High School Diploma -
Conroe High School
2015
Skills
- Corporate policies and procedures
- Graphic design
- 9 years of customer service
- Bilingual (Spanish)
- Opening and Closing Duties
- Beverage Preparation
- POS Systems
- Food Preparation
- Coffee Expertise
- Cash Handling
- Espresso Machine Operation
- Table Bussing
- Up-Selling
- Product Displays
- Team Collaboration
- Detail Oriented
- Front of House Organization
Timeline
Barista/Bartender
Brasil Cafe
01.2023 - Current
Host/Register
Island Vybez
09.2022 - 01.2023
Barista
The Black Walnut
01.2021 - 07.2021
Part-time Leasing Consultant
BG Multifamily Staffing
09.2019 - 05.2020
Digital Artist
Self
02.2019 - Current
Leasing Consultant
Hire Priority
01.2019 - 09.2020
Leasing Consultant
BSR Trust LLC.
07.2018 - 08.2020
Bachelor of Science - Industrial Design
University of Illinois At Chicago
High School Diploma -
Conroe High School