Leslie Johnson

• Operates and maintains digital printers
• Manages jobs from workstation and on-line server. Utilizes computer system to enter job specifications and monitor production within system
• Prioritizes and schedules work and adjusts production as required to accommodate customer deadlines and maintain operational efficiency
• Provides cost information and/or estimates and answers customer questions regarding all aspects of document preparation
• Maintains high level of customer service
• Monitors and maintains appropriate level of stock and supplies
• Responsible for weekly cash deposits and necessary records for auditing purposes
• Performs image editing functions such as rotation, photo placement, crop, mask, page numbering, variable data merge, and related activities using Adobe Photoshop and Adobe Indesign
• Archives and retrieves digital documents
• Performs routine system software or equipment maintenance to ensure optimal operation of equipment
• Provides functional supervision and assigns work as required

Lead Worker - within current position

• Maintains open communication with all workers and supervisor
• Oversees job tickets and corrections
• Delegates tasks
• Manages communication with techs about equipment maintenance and repairs
• Problem solving
• Manages job progress
• Provides encouragement to improve team member skill sets
• Identifies team strengths and determines areas for improvement
• Represents and advocates team needs to supervisor
• Hires, trains and supervises student employees

• Maintained and processed invoices and deposits
• Completed payroll for employees
• Tracked expenses and income while organizing and maintaining bank statements
• Reviewed and filed financial documents
• Maintained QuickBooks accounting system to reflect accurate financial records

• Managed phone and email correspondence
• Managed filing system, entered data and completed other clerical tasks
• Built and maintained excellent customer relationships
• Updated, entered and reviewed customer information
• Finalized and processed class enrollment
• Communicated details about available classes, materials and services
• Helped with planning and hosting of classes
• Designed marketing brochures for classes