Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrey Vernikovskiy

Grove City

Summary

Adaptable professional with extensive experience in document solutions and customer support. Recognized for attention to detail and ability to work well under pressure, contributing to improved workflows and customer satisfaction.

Overview

11
11
years of professional experience

Work History

Document Solutions Center Technician II

Encova Mutual Insurance Group
Columbus, OH
06.2016 - Current
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various issues.
  • Worked with various applications, such as DesignPro, InDesign, multiple Microsoft Apps.
  • Operated printer 12 to execute Phenix and consumer print jobs efficiently.
  • Operated inserter machine to efficiently process both regular envelopes and flats.
  • Worked with other departments in the company on various projects, most notably Life Company and IT.
  • Handle UPS overnight and regular shipping and receiving.
  • Help with OCR

City Carrier Assistant

USPS
Columbus, OH
05.2015 - 02.2016
  • Sorted and delivered mail efficiently within designated routes, ensuring timely service.
  • Operated postal vehicles while adhering to safety protocols and traffic regulations.
  • Assisted customers with inquiries, providing accurate information on postal services and products.
  • Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.

Education

Certificates - Information Technology

MyComputerCareer
Columbus, OH
10-2016

High School Diploma -

Lebanon High School
Lebanon, OH
05-2008

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Customer interaction
  • Heavy lifting
  • Relationship building
  • Tech-Savvy

Timeline

Document Solutions Center Technician II

Encova Mutual Insurance Group
06.2016 - Current

City Carrier Assistant

USPS
05.2015 - 02.2016

Certificates - Information Technology

MyComputerCareer

High School Diploma -

Lebanon High School

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