Summary
Overview
Work History
Education
Skills
Timeline
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Leslie Jones

Memphis,TN

Summary

I have 30 yrs + of experience in customer service. I love people and to have a customer completely satisfied after communicating is mission completed.

Adaptable and courteous Customer representative with 25 years of experience attending to guest needs. Talented at answering questions, offering information and completing quick check-in or check-out services. Committed to delivering dynamic service and fostering positive relationships with guests and coworkers.

Overview

33
33
years of professional experience

Work History

Guest Relations Associate

Memphis Hoops
Memphis, TN
10.2005 - Current
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.

Escort Driver

Wingfoot Commercial Tire Systems LLC
Memphis, TN
05.2015 - 06.2017
  • Achieved consistently high customer scores due to exceptional service. Escort vendors on FedEx property to different areas for deliveries.

Material Handler

FedEx
Memphis, TN
05.1992 - 05.2015
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Operated equipment with focus on safety and efficiency.
  • Developed storage and space utilization plans for specific commodities and equipment.
  • Maintained peak performance in varying conditions and researched weather, wind, current and tide conditions to avoid and manage issues.

Education

High School Diploma -

Hillcrest High School
Memphis, Tn
06.1988

Skills

  • Conflict management
  • Administrative skills
  • Effective planning
  • Hospitality services
  • Microsoft Office

Timeline

Escort Driver

Wingfoot Commercial Tire Systems LLC
05.2015 - 06.2017

Guest Relations Associate

Memphis Hoops
10.2005 - Current

Material Handler

FedEx
05.1992 - 05.2015

High School Diploma -

Hillcrest High School

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