Leslie Lail
Business
Ridgefield,WA
Summary
Predominately served in Leadership and Management roles in the United States Coast Guard (USCG) and the United States Army Corps of Engineers (USACE). Performed as a specialized trainer with Office Management and Full Cycle Recruiting. Received significant rewards from each completed tour with developing new operating procedures, meticulous office management, clean budget management, time management expertise and transparency. One example, was sought out individually for an emergency procurement needed from USCG Recruiting Command. The procurement was completed with accuracy before the deadline. Additionally, received the Excellence Medallion, a rare reward, from the USCG Spar (WLB 206) for superior service with commissioning a new unit and coordinating tours with high visibility events. With leading the most successful recruiting team in the USCG, received two Commendation Medals from the USCG Recruiting Command for exceptional leadership, strong administrative skills, monitoring work, utilizing resources and technical expertise in recruiting applicants within diversity challenges. Lastly, life goal is to lead and mentor others with diverse life experiences and vast professional knowledge skillsets.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Management Analyst
Army Corps Of Engineers
Portland, OR
2024.Jan - Current
- Provide critical administrative support for The United States Army Corps of Engineers (USACE), Engineering and Construction (ENC) Division.
- Improved operational efficiency by streamlining Training and Travel tracking, implementing best management analysis. This implements time management.
- Developed comprehensive budget reports for Budget Officer (BO) by providing current and accurate data. This strategically assists with preparing for Fiscal Year budgeting plan.
- Serves as a subject matter expert on management analysis principles, providing valuable counsel to coworkers.
- Provides expert guidance on best practices, resulting in improved overall organizational effectiveness.
- Managed complex projects from inception through execution while maintaining strict adherence to budgetary constraints and timelines.
- Produced detailed and relevant reports for use in making business decisions.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Created and optimized records management strategies to coordinate and protect information.
Administrative Assistant
Army Corps Of Engineers
Portland, OR
2022.03 - 2023.12
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Created and maintained databases to track and record customer data.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Developed strategies to streamline and improve office procedures.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Managed department budgets and generated financial reports for management review.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Performed research to collect and record industry data.
Site Security Manager
Rapier Solutions
Vancouver, WA
2020.03 - 2022.03
- Conducted thorough background checks on prospective employees, maintaining a secure work environment.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Updated reports, managed accounts, and generated reports for company database.
- Managed office operations while scheduling appointments for department managers.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Recruiter in Charge
United States Coast Guard
Vancouver, WA
2011.05 - 2016.06
- Collaborated with hiring managers to develop comprehensive job descriptions for accurate applicant targeting.
- Managed vendor relationships with external recruiting agencies, ensuring timely delivery of services and cost-effective recruitment strategies.
- Conducted thorough reference checks to confirm past employment history and verify qualifications, mitigating risk for the organization.
- Reduced cost-per-hire by optimizing the use of internal resources and leveraging external partnerships for candidate sourcing.
- Negotiated competitive salary packages, ensuring successful placement of qualified candidates within budget constraints.
- Streamlined recruitment process for improved efficiency, reducing time-to-hire while maintaining high-quality candidate selection.
- Coached junior recruiters on best practices and provided ongoing guidance to ensure consistently high-quality candidate selection.
- Implemented data-driven recruitment strategies, resulting in more effective candidate sourcing and selection.
- Managed onboarding process for new hires, creating seamless integration into the company culture and work environment.
- Organized career fairs and networking events to expand the reach of employer branding efforts and increase candidate engagement.
- Spearheaded diversity initiatives within the recruiting process, promoting an inclusive workplace culture that values unique perspectives.
- Maintained accurate records of all recruitment activities, ensuring compliance with federal, state, and company regulations.
- Provided exceptional candidate experience through timely communication and thorough interview processes.
- Developed innovative recruitment marketing campaigns to attract top talent from diverse backgrounds and industries.
- Enhanced candidate pool by proactively identifying and engaging with top talent through various sourcing channels.
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed and implemented onboarding and orientation programs for new employees.
- Collaborated with managers to identify and address employee relations issues.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Advocated for staff members, helping to identify and resolve conflicts.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Completed human resource operational requirements by scheduling and assigning employees.
- Created and delivered HR training sessions to staff, managers and executives.
- Developed and monitored employee recognition programs.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
Chief Storekeeper
United States Coast Guard
Kings Bay, GA
05.2008 - 05.2011
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Partnered with representatives from different carriers to arrange materials shipments.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Processed required paperwork to expedite handling of shipped and received goods.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Sorted and delivered materials to different work areas and staff.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Planned budgets and authorized payments and merchandise returns.
- Spearheaded continuous improvement initiatives within the storekeeping function, identifying areas for process enhancements or procedural changes.
- Boosted workplace morale by fostering a collaborative and supportive team environment, recognizing individual achievements, and promoting open communication.
- Managed store budgets effectively, monitoring expenses closely to ensure optimal resource allocation.
- Trained, coached and scheduled employees to improve store upkeep and operations.
- Implemented measures to prevent theft or loss in the workplace through increased security protocols, employee awareness programs, and routine inspections.
- Reduced stock discrepancies by diligently investigating variances and taking corrective actions as needed.
- Documented shipping and receiving records to confirm receipt of orders.
- Provided reliable support during audits by presenting well-organized documentation, ensuring transparency in inventory management processes.
- Monitored merchandise on shelves and in storage using inventory control system.
- Maintained a safe working environment with strict adherence to safety protocols and guidelines.
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Evaluated procurement needs and projected expenditures.
- Improved financial efficiency by analyzing budgetary data and identifying areas for cost reduction.
- Facilitated cross-department communication to ensure consistent understanding of budgetary goals and constraints.
- Assisted in the preparation of annual budgets, working closely with department heads to gather necessary information.
- Achieved successful audit results through diligent record-keeping and strict adherence to internal controls.
- Identified and monitored budget expenses for accuracy and signs of fraud.
- Generated annual budget forecasting information for executive and corporate reports.
- Contributed to the development of organizational policies related to procurement and contracting, ensuring alignment with industry standards and federal regulations.
- Improved overall contracting operations through regular performance assessments and implementation of best practices.
- Created and updated regular inventory reports and records.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Gathered financial information, prepared documents, and closed books.
- Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
- Maintained complete documentation and records of all purchasing activities.
- Ensured timely delivery of materials through effective planning and coordination with suppliers.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Performed monthly reconciliation of open purchasing orders.
- Assisted clients in reaching individual goals, tracking progress, and adjusting exercise plans accordingly.
- Educated clients on proper exercise technique, reducing injury risk and maximizing results.
- Led corporate wellness programs that improved employee productivity by incorporating daily movement breaks into work schedules.
- Promoted a positive workout environment, fostering strong relationships with clients and encouraging their progress.
- Organized community events promoting physical fitness awareness and participation in outdoor activities.
- Conducted regular assessments of client performance, ensuring continued improvement and growth in physical capabilities.
- Improved client fitness levels by designing and implementing personalized exercise programs.
Assistant Recruiter in Charge
United States Coast Guard
Corpus Christi, TX
2006.05 - 2008.05
- Conducted comprehensive candidate screenings, ensuring proper fit for available positions.
- Collaborated with production managers to accurately identify staffing needs and required skill sets.
- Managed communication with applicants throughout the entire recruitment process to ensure a positive experience for all parties involved.
- Implemented creative recruitment methods to attract top talent in the competitive job market.
- Enhanced candidate pool by implementing targeted sourcing strategies and utilizing various platforms.
- Advised management on current labor market trends, enabling informed decision-making regarding workforce planning.
- Resolved any challenges or concerns related to recruitment processes promptly, ensuring minimal disruption to production schedules.
- Streamlined interview process for more efficient hiring, resulting in a reduced time-to-fill rate.
- Reduced employee turnover rates by placing high-quality candidates who matched company culture and values.
- Established solid partnerships with educational institutions, providing access to recent graduates as potential hires.
- Participated in continuous professional development seminars to stay abreast of industry trends and best practices in recruiting techniques.
- Coordinated job fairs and open houses to expand reach and increase awareness of job opportunities.
- Developed strong relationships with industry professionals, fostering a network of potential candidates.
- Facilitated smooth onboarding processes for new employees by coordinating orientation sessions and training programs.
- Maintained accurate records of candidates'' information and hiring statuses using applicant tracking systems.
- Coordinated schedules to arrange management interviews with applicants.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Collaborated with hiring managers to understand job requirements and expectations.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Studied job descriptions and qualifications to determine applicant requirements.
- Developed and implemented plans to improve recruitment process.
- Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates.
- Collaborated with HR leadership regarding candidate salary determinations.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Production Recruiter
United States Coast Guard
San Antonio, TX
2003.05 - 2006.05
- Conducted comprehensive candidate screenings, ensuring proper fit for available positions.
- Collaborated with production managers to accurately identify staffing needs and required skill sets.
- Reduced employee turnover rates by placing high-quality candidates who matched company culture and values.
- Coordinated job fairs and open houses to expand reach and increase awareness of job opportunities.
- Maintained accurate records of candidates'' information and hiring statuses using applicant tracking systems.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Operated and maintained applicant tracking and candidate management systems.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
Independant Storekeeper
United States Coast Guard
Kodiak, AK
1999.12 - 2003.05
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Received product shipments and organized in stockroom storage area.
- Ordered goods from various vendors to maintain store merchandise levels.
- Collaborated with cross-functional teams to develop robust procurement strategies aligned with organizational goals.
- Coordinated logistics operations to ensure timely delivery of goods while maintaining appropriate inventory levels.
- Reconciled balance sheets and streamlined best practices for balance sheet processes.
- Handled month-end and year-end end finances by managing and reporting fixed assets and other data.
- Assisted in internal and external audits by preparing necessary documentation and responding to auditor inquiries.
- Updated general ledger with latest entries.
- Completed year-end closing processes with controllers and external auditors.
- Analyzed financial statement discrepancies, identifying issues, and recommending corrective actions to prevent future occurrences.
- Provided timely and accurate financial reporting to senior management, enabling informed decision-making based on reliable data.
- Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
- Streamlined property management processes for improved efficiency and cost savings.
- Prepared monthly journal entries and reconciliations.
- Reviewed documents and accounts for discrepancies and resolved variances.
- Reconciled accounts and created documents for monthly closure procedures.
- Resolved contractual disputes promptly to avoid delays in project delivery, utilizing strong mediation skills and comprehensive knowledge of terms and conditions.
- Optimized supplier selection process with thorough evaluation criteria, ensuring the most qualified contractors were chosen for each project.
- Managed budget allocations and financial reporting, ensuring optimal resource utilization.
- Established robust contingency plans to mitigate potential risks associated with supply chain disruptions.
- Coordinated watch schedules to maintain proper staffing levels and ensure smooth operations.
- Enhanced vessel safety through regular maintenance checks and adherence to protocol.
- Maintained accurate navigational records, ensuring seamless handover between watchstanders during shift changes.
- Managed inventory control, ensuring optimal levels of critical supplies and equipment.
- Conducted thorough navigation planning for successful voyages and on-time arrivals.
- Mentored junior personnel, providing guidance on career growth opportunities within the Navy structure.
- Ensured compliance with all maritime regulations, maintaining a stellar safety record throughout service.
- Contributed significantly towards achieving mission objectives during multiple deployments in diverse international waters.
- Navigated ship under direction of captain and studied actionable insights to avoid collision.
- Stood watch while underway to facilitate communications and maintain onboard safety and security.
- Updated, maintained and prepared photocopies of checklists, familiarization lists, and key logs.
- Monitored ship entry and exit points to maintain stringent security measures.
- Updated logs for onboard equipment and machinery following correct documentation procedures.
- Utilized knowledge of maritime regulations to maintain compliance during all operations, avoiding costly fines or penalties for non-compliance incidents.
- Assisted in the training of new crew members in navigational procedures and equipment usage for a seamless onboarding process.
- Prevented accidents through vigilant monitoring of surrounding waters for potential hazards or obstructions.
- Improved navigation efficiency by implementing advanced GPS technology and route-planning software.
- Maintained detailed logs of ship movements, weather conditions, and crew activities for accurate record-keeping purposes.
- Learned to operate new technology systems and procedures through instruction, simulators and models.
- Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.
- Utilized navigation expertise and tools to set courses and determine ship position throughout travel.
Storekeeper
United States Coast Guard
Kodiak, AK
1998.02 - 1999.12
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Received product shipments and organized in stockroom storage area.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Created and updated regular inventory reports and records.
- Developed and implemented policies and procedures for inventory management.
- Monitored inventory levels to confirm compliance with company policy.
- Managed relationships with vendors to ensure timely delivery of products while maintaining quality standards.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Gathered financial information, prepared documents, and closed books.
- Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
- Oversaw inventory control, accounting, and supply reports.
- Maintained up-to-date database of suppliers, vendors and contracts to support accurate recordkeeping.
- Negotiated contracts and agreements with suppliers to achieve best pricing and terms.
- Utilized software to order, track and invoice product shipments.
- Provided accurate and up-to-date records of leading procurement procedures.
- Negotiate contracts with vendors, securing best prices and terms for materials, equipment and services.
- Performed yearly store audits in collaboration with managers, designers, and sales associates to provide feedback.
Seaman
United States Coast Guard
Islamorada, FL
1996.07 - 1998.02
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Skills
Organization and Time Management
Critical Thinking
Problem Resolution
Organizational Skills
Excellent Communication
Multitasking Abilities
Dependable and Responsible
Attention to Detail
Teamwork and Collaboration
Market Research
Risk Assessment
Data Collection
Organizational Development
Business Analysis
Business process improvement
Accomplishments
- Received the Excellence Medallion from the United States Coast Guard District 17 for exceptional service of outfitting the newly commissioned Ice Breaking Seagoing Buoy Tender.
- Supervised team of 80 Coast Guard Active Duty Members with Physical Fitness Training. With this, provided qualified Crew Members for the Safety Operating Vehicles that protected the East Coast Nuclear Submarines.
- Supervised up to 7 Productions Recruiters in the North West and was voted 4 consecutive years of excellence and named the United States Coast Guard Recruiting Office of the Year.
- Honorably Retired from the United States Coast Guard with 20 years.
Certification
- Retirement from the United States Coast Guard
- Graduate of the United States Coast Guard Chief Petty Officer Academy
- Graduate of Leadership and Management Training
- Recruiter in Charge Training
- Active Security Clearance
- Advanced Simplified Acquisition Procedures
- Contracting Officer Representative
- Civil Rights/Human Relations Awareness DMDC (Defense Manpower Data Center)
- Federal Appropriations Law
Timeline
Management Analyst
Army Corps Of Engineers
2024.Jan - Current
Administrative Assistant
Army Corps Of Engineers
2022.03 - 2023.12
Site Security Manager
Rapier Solutions
2020.03 - 2022.03
Recruiter in Charge
United States Coast Guard
2011.05 - 2016.06
Chief Storekeeper
United States Coast Guard
05.2008 - 05.2011
Assistant Recruiter in Charge
United States Coast Guard
2006.05 - 2008.05
Production Recruiter
United States Coast Guard
2003.05 - 2006.05
Independant Storekeeper
United States Coast Guard
1999.12 - 2003.05
Storekeeper
United States Coast Guard
1998.02 - 1999.12
Seaman
United States Coast Guard
1996.07 - 1998.02