Leslie Lashley
Select Rehabilitation
Mantachie,MS
15
Years of experience
I have work across all areas of medical insurance operations,and serving as team lead in prior role.
Work History
Prior Authorization Direct Bill Specialist Team Le
5 Years- Oversee daily tasks and assign new work to my team, managing workflows for over 700 facilities.
- Responsible for training all new employees and ensuring insurance guidelines and authorization procedures are accurate and up to date.
- Manage monthly claims reports, identifying and resolving authorization-related issues to prevent billing delays or denials.
- Provide cross-functional support to the verification and billing departments as needed, ensuring smooth operations across teams.
- Remote
Billing Specialist
3 Years 8 Months- Contact insurance providers verify patient eligibility and benefits.
- Obtain precertification and authorizations for office visits and medical procedures.
- Process and send invoice adjustments and credit memos to customers.
- Investigate and resolve discrepancies to ensure billing accuracy.
- Submit insurance claims and research/resolve claim denials and benefit rejections.
- Communicate with patients, insurance companies, and billing staff to manage billing inquiries, obtain payments, and update records.
- Schedule patient appointments and update insurance payment history and personal information in the system.
File Clerk/Data Entry
2 Years 5 Months- Triage patient phone calls and relay messages from business offices to the office administrator and physicians.
- Register new patients for both the main office and satellite clinic locations.
- Purge inactive and deceased patient charts from the database; document all sent records and file probate-related paperwork.
- Assist physicians in managing their inboxes and outboxes.
- Maintain office filing systems, including the postage machine and mail distribution boxes.
- Locate and prepare patient charts daily for staff and physician use.
- Supervise file room staff and daily operations.
- Perform basic medical coding for procedures.
- Contact insurance companies to verify patient eligibility for upcoming appointments.
- Schedule appointments through the call center; obtain referrals and scan patient information into electronic charts.
- Track and log all medical records requests in spreadsheets for documentation and follow-up.
Education
Associate of Science - Medical Billing And Coding
Skills
Healthcare administration
insurance eligibility review
benefit checks
authorization requests
claims correction
coding support
clinical documentation
EHR management
HIPAA compliance
patient confidentiality
documentation review
revenue cycle work
data extraction
and communication with providers and payers.
Team coordination
customer service
staff management
training support
task delegation
goal setting
complex problem-solving
verbal and written communication
time management
and sound decision-making.
Technical office support with Microsoft Office
Google Workspace
Jira
Smartsheet
Power BI
Windows
remote access software
typing
research
and reporting.
Timeline
Prior Authorization Direct Bill Specialist Team Le
Select Rehabilitation
02.2021 - 02.2026Read More
Billing Specialist
Women’s Care Fl
08.2014 - 04.2018Read More
File Clerk/Data Entry
North Ms. Hematology and Oncology Associate
02.2011 - 07.2013Read More
Everest University
Associate of Science from Medical Billing And Coding
Read More