Leslie Lee
Sacramento,CA
Summary
Positive and compassionate, equipped with essential caregiving knowledge and practical skills in supporting daily living activities. Familiar with basic medical terminology and proficient in personal care and household management. Dedicated to enhancing well-being of individuals through attentive, personalized care.
Overview
26
26
years of professional experience
Work History
Home Health Aide
Father
04.2024 - 01.2025
- Assisted client with daily living activities, ensuring comfort and safety in home environment.
- Monitored and documented health status, reporting any changes to healthcare professionals.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Daily wound care to prevent infection and promote healing.
- Setup/cleanup/flushing G-tube feeding.
- Operated a hoyer lift to safely transfer in and out of bed.
- Arranged public transportation 3x a week for kidney dialysis appointments.
Claims Processor
Vision Service Plan Inc.
03.1999 - 01.2025
- Reviewed documentation achieving 98% or higher accuracy, identifying discrepancies and initiating corrections.
- Processed claims within 5 business days, ensuring first claim resolution and customer satisfaction.
- Collaborated with internal teams to resolve complex claim issues efficiently and effectively.
- Maintained up to date knowledge of standards, regulations, and company policies related to claims processing.
- Mentored new employees on best practices in claims processing and system navigation.
Education
Certificate - Nursing
Cal Ace Nursing Academy
Milpitas, CA01-2026
Skills
- Recording vital signs
- Medication administration
- Chronic disease management
- Acute wound care
- Respiratory care
- Patient lifting techniques
- CPR and AED certified
Timeline
Home Health Aide
Father
04.2024 - 01.2025
Claims Processor
Vision Service Plan Inc.
03.1999 - 01.2025
Certificate - Nursing
Cal Ace Nursing Academy