Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Courses
Timeline
Generic

Leslie Lewis

Lake Worth

Summary

Community Health Worker II with over 5 years of extensive experience in medical documentation, insurance management, and records maintenance, leveraging expertise in CPT-4, HCPCS, and ICD-9. Demonstrates proficiency in data entry and customer service, ensuring compliance with system policies and procedures while analyzing and correcting discharged patient accounts. Committed to enhancing healthcare efficiency and accuracy through innovative solutions and continuous skill development.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Community Health Worker II

Baylor Scott & White Health
01.2005 - 01.2024
  • Assisted patients through referrals from doctor’s office.
  • Outreached insurance.
  • Handled billings and codes. Fostered seamless communication between patients and healthcare providers, ensuring smooth referrals. Partnered with insurance companies to resolve complex cases. Developed team-oriented approach to billing and coding challenges.
  • Implemented novel patient referral tracking system, boosting operational efficiency. Pioneered proactive insurance outreach strategies. Introduced automated billing and coding procedures, minimizing errors and accelerating reimbursement.
  • Guided patients through referral process, providing compassionate support. Advocated for patients in insurance negotiations. Ensured accurate billing, alleviating financial stress for patients and healthcare providers.
  • Meticulously managed patient referrals, maintaining comprehensive documentation. Conducted thorough insurance verifications. Implemented rigorous quality control measures in billing and coding processes.
  • Spearheaded digital referral system, enhancing patient care efficiency. Optimized insurance processes, reducing claim resolution time. Streamlined billing procedures for faster reimbursements.
  • Remote
  • Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
  • Addressed patient concerns and provided support to vulnerable demographics.
  • Worked directly with patient treatment teams and participated in care coordination procedures.

Room Control Coordinator

Baylor Scott & White Health
01.2005 - 01.2022
  • Performed data entry, using Epic system.
  • Followed and ensured compliance of system and revenue cycle policies and procedures.
  • Managed insurance corrections and verification.
  • Analyzed errors in discharged patient accounts.
  • Leveraged knowledge of CPT-4, HCPCS, and ICD-9.
  • Oversaw bedding patients from ER / transfer facilities.
  • Maintained records of patient furlough, room rate adjustments, and in-house transfers.
  • Confirmed insurance, Medicare, and Medicaid.
  • Handled multiple calls per day to address customer inquiries and concerns.

Baylor Transfer Center

Baylor Scott & White Health
01.2017 - 01.2019
  • Leveraged knowledge of CPT-4, HCPCS, ICD-10, and medical documentation.
  • Managed bedding patients, using Epic system / bed board.
  • Oversaw insurance corrections and verification.
  • Maintained records of patient furlough, room rate adjustments, and in-house transfers.
  • Coordinated special transfers according to room availability and admission approval.
  • Remote

Education

Bachelor's Degree - Science, Healthcare Management

PENN FOSTER COLLEGE
Stranton, Pennsylvania
01.2021

Skills

  • Medical Documentation
  • CPT-4
  • HCPCS
  • ICD-10
  • Insurance
  • Records Maintenance
  • Data Entry
  • Customer Service
  • Training
  • Development
  • Epic
  • ICD-9
  • Microsoft Office
  • Schedule management
  • HIPAA guidelines
  • Public outreach
  • Referral coordination

Affiliations

  • Affiliations
  • AAPC Member
  • Super User-EHR Representative: Eclipsys
  • Epic Magnet Member
  • ASCP Member-PBT

Certification

  • Licensure
  • Community Health Worker License (CHW): CHW State of Texas

Courses

  • 2018
  • Medical Coding at Medical Coding and Billing

Timeline

Baylor Transfer Center

Baylor Scott & White Health
01.2017 - 01.2019

Community Health Worker II

Baylor Scott & White Health
01.2005 - 01.2024

Room Control Coordinator

Baylor Scott & White Health
01.2005 - 01.2022

Bachelor's Degree - Science, Healthcare Management

PENN FOSTER COLLEGE

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