Leslie Lopez
Richardson,TX
Summary
Compassionate professional with a proven track record at Care Giver, People Care, enhancing client quality of life through emotional support and daily care. Excelled in multitasking and organization, demonstrated by efficiently managing multiple client needs and fostering strong relationships. Skilled to adapt to any job, consistently achieving high satisfaction rates.
Overview
13
13
years of professional experience
Work History
Caregiver
Care Giver, People Care
06.2011 - 12.2023
- Provided companionship and emotional support by engaging in meaningful conversations and activities.
- Created engaging activities that stimulated mental and physical wellness of clients.
- Coordinated transportation and errands to support client independence and mobility.
- Implemented individualized care plans to meet specific needs of clients.
- Delivered personal care services, promoting dignity and respect for individuals.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
Server, Cashier
Mariscos Y Mas
03.2018 - 08.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Line Cook, Drive Thru, Front Cashier
McDonald's Restaurant
09.2016 - 10.2017
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
Assembly Line Worker
Balboa Water Group
01.2014 - 02.2015
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Followed protocols to enhance protection and maintain safe work environment.
- Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
- Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Boxed, labeled, and transported items to support assembly operations.
Assistant Manager
Taco Bell Restaurant
12.2013 - 11.2014
- Developed contingency plans with team to address potential disruptions.
- Identified inefficiencies to propose actionable improvements for overall workflow.
- Cultivated cohesive team environment by providing clear direction and support.
- Established open lines of communication with team for feedback and suggestions.
- Led training initiatives, enhancing employee skills and confidence.
- Addressed service gaps with targeted initiatives to exceed customer expectations.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Assembly Line Worker
Ross Distribution Center
12.2012 - 09.2013
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Followed protocols to enhance protection and maintain safe work environment.
- Assisted quality assurance by inspecting items and removing defective parts.
- Ensured timely completion of projects by diligently adhering to assigned schedules and prioritizing tasks accordingly.
Logistics Coordinator, Cashier, Customer Service
Target
09.2012 - 03.2013
- Planned logistics operations for improved inventory management and streamlined supply chain processes.
- Collaborated with cross-functional teams to align logistics strategies with business goals.
- Conducted safety inspections of transportation equipment to prevent incidents and maintain operational integrity.
- Implemented stock rotation processes to minimize waste and ensure product freshness.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
Education
Early Childhood Care And Education
Los Angeles City College
Los Angeles, CASkills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Patient care
- Multitasking and organization
- Customer service
- Emotional support
- Housekeeping
- Strong ethics
- Meal preparation
- Relationship building
- Compassionate care
- Flexible schedule
- Team player
- Verbal and written communication skills
- Always on task
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server, Cashier
Mariscos Y Mas
03.2018 - 08.2020
Line Cook, Drive Thru, Front Cashier
McDonald's Restaurant
09.2016 - 10.2017
Assembly Line Worker
Balboa Water Group
01.2014 - 02.2015
Assistant Manager
Taco Bell Restaurant
12.2013 - 11.2014
Assembly Line Worker
Ross Distribution Center
12.2012 - 09.2013
Logistics Coordinator, Cashier, Customer Service
Target
09.2012 - 03.2013
Caregiver
Care Giver, People Care
06.2011 - 12.2023
Early Childhood Care And Education
Los Angeles City College
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