Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Q2 Top Seller
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PARKER SLAVENS

Richardson,Tx

Summary

Results-driven account management professional prepared for next challenging role. Proven track record in cultivating client relationships and driving successful project outcomes. Known for strong collaboration skills and delivering consistent, impactful results. Highly skilled in strategic planning and client communication, with reliable and adaptable approach to changing business needs.


Overview

3
3
years of professional experience

Work History

Senior Account Manager

Genpact
02.2024 - Current
  • Managed key client accounts, driving revenue growth and enhancing customer satisfaction.
  • Developed and executed strategic account plans to meet client needs and business objectives.
  • Collaborated with cross-functional teams to optimize service delivery and improve client relations reducing overall case load by 10%.
  • Reached out to five accounts no other account manager was able to get in touch with leading to over 300k in revenue gained.
  • Provided mentorship and training to junior team members leading to an overnight metric improvement of 30% to those i mentored, fostering a collaborative work environment.

Account Manager

Genpact LLC
03.2023 - 02.2024
  • Developed innovative ad campaign strategies to boost client engagement by 10%.
  • Delivered tailored advertising solutions aligned with client objectives delivering a 8.0 Return on Ad Spend on average.
  • Analyzed ad campaign performance to identify improvement areas.
  • Educated clients on leveraging AI technologies for enhanced marketing.
  • Crafted effective retargeting campaigns and lookalike audience strategies.

Benefits Consultant

Aflac
08.2022 - 03.2023
  • Developed relationships with business owners
  • Made over 100 cold calls daily
  • Aided multiple teams with account enrollment
  • Provided Insurance solutions tailored to a company's needs

Education

Bachelors of Applied Arts and Sciences -

Midwestern State University
Wichita Falls, TX
05.2022

Skills

  • Campaign Optimization - Expert
  • Social Media Marketing - Expert
  • Salesforce - Expert
  • Product Knowledge - Expert
  • Customer Service - Expert
  • Negotiation - Expert
  • Business development
  • Customer relations
  • Territory management

Accomplishments

Q4 2024 Top Seller achieved by crushing revenue targets and all metrics

Q1 Top Seller for great service

Q2 Top Seller and overall top performer due to history of exceeding all metrics.


Timeline

Senior Account Manager

Genpact
02.2024 - Current

Account Manager

Genpact LLC
03.2023 - 02.2024

Benefits Consultant

Aflac
08.2022 - 03.2023

Bachelors of Applied Arts and Sciences -

Midwestern State University

Q2 Top Seller

Best Metrics in the organization.