Hi, I’m
Leslie Lopez-Pintle
Chadds Ford,PA
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Target through exceptional active listening and efficient transaction handling. Demonstrated reliability and composure in high-pressure situations, significantly contributing to smooth team operations and positive customer experiences. Skilled in both interpersonal communication and accurate payment processing, consistently prioritizing customer needs and satisfaction.
Overview
2
years of professional experience
1
Certification
Work History
Target
Customer Service/Cashier Helper
03.2022 - 07.2024
Job overview
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Collaborated with team members to maintain smooth operations during peak hours.
- Welcomed customers and helped determine their needs.
Education
University of ArizonaTucson, AZ
Master of Science from Biochemistry
06.2028
Garnet Valley Hight School Glen Mills, PA
High School Diploma
06.2024
Delaware County Technical School Aston Mills, PA
No Degree from Dental Occupations
05.2024
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
Certification
- Dental Occupations Program 05/2024 Delaware County Technical Schools
- OSHA Certified
- CPR/AED Certification
Languages
Spanish
Native or Bilingual
Timeline
Customer Service/Cashier Helper
Target
03.2022 - 07.2024
University of Arizona
Master of Science from Biochemistry
Garnet Valley Hight School
High School Diploma
Delaware County Technical School
No Degree from Dental Occupations
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