Leslie Manzo
Bell Gardens,CA
Summary
Motivated employee with a passion for tackling new challenges, strong work ethic, adaptability, and exceptional interpersonal skills. Thrives under pressure, adept at adapting to evolving situations and obstacles. Works efficiently without supervision and quickly masters new skills as needed.
Overview
7
7
years of professional experience
Work History
Veterinary Assistant
VCA Animal Hospitals Urgent Care
08.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Provided emotional support to owners whose pets were ill or had passed away due to a terminal illness.
- Assisted with euthanasia when necessary according to veterinarian instructions.
- Responded quickly to emergency or triage situations involving sick or injured animals.
- Observed animal physical conditions to detect illness or unhealthy conditions requiring medical care.
- Assisted veterinarians with lacerations, ear hematomas, wounds, blocked cats, sanitary shaves, broken nails, and foxtail-sedated procedures.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Monitored patient recovery progress and reported any changes to the veterinarian or senior technician.
- Recognized by management for providing exceptional care for all patients.
- Provided quality patient care, including monitoring vital signs and providing comfort to all patients.
- Maintained accurate records of treatments and medications administered, patient condition and other pertinent information.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Provided community outreach on animal behavior through information materials and participation in special events.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Cleansed wounds using appropriate antiseptic solutions while monitoring healing process of animals post-sedation.
- Applied Robert Jones bandages when needed for patients.
- Participated in continuing education courses related to emergency veterinary medicine practices.
- I listened to clients questions and concerns regarding pets, delivered timely responses and information on treatment protocols and procedures.
- Conducted initial exams on pets, took brief history of patients, vital signs, and communicated with clients in regards to treatment plans.
- Ensured all areas were properly sanitized before and after each appointment.
- Optimized appointment scheduling processes to accommodate urgent cases while minimizing disruption to planned appointments.
- Wore proper PPE to prevent the spread of any possible infections in patients at our facility.
- Administered fluids intravenously or subcutaneously, according to veterinary orders.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prepare for IV catheters and also placing them appropriately.
- Performed diagnostic testing such as manual restrain and hands free radiographs, in-house blood testing, cystocentesis, ear cytology, skin cytology, skin scrape, eye testing, PCR swab, Parvo test, FeLv/FIV test, and PCV testing.
- Provided emergency care, including administering oxygen therapy, performing CPR when necessary, and providing medications.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Familiar with WoofWare software.
Veterinary Assistant
Economico Animal Hospital
03.2023 - 07.2024
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
- Performed physical examinations and recorded weight, temperature and other vitals.
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals, operated anesthesia, oxygen, and monitoring equipment.
- Provided postoperative care for animals recovering from surgery including providing pain management treatments.
- Prepared and labeled medications and instructed client on administration.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Monitored food intake levels of hospitalized patients ensuring they received adequate nutrition while under care.
- Adhered strictly to safety protocols while working with hazardous materials such as drugs and chemicals.
- Assisted with euthanasia when necessary according to veterinarian instructions.
- Provided emotional support to owners whose pets were ill or had passed away due to a terminal illness.
- Educated clients on proper animal nutrition and preventive health care techniques.
- Monitored vital signs of animals during medical procedures and administered basic first aid treatments when necessary.
- Administered vaccinations and performed routine laboratory tests to check for any abnormalities in an animal's health condition.
- Cleaned and maintained equipment used in veterinary practices such as kennels, examination tables, autoclaves, and surgery room.
- Performed ongoing clinical research and wrote notes to help veterinarians with article writing.
- Provided community outreach on animal behavior through information materials and participation in special events.
- Developed educational and marketing materials detailing veterinary services.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Designed medication and exercise plans for animals to optimize health.
- Recommended vitamins and supplements, dental cleaning, flea control, geriatric care and dietary measures to support optimal health.
- Observed animal physical conditions to detect illness or unhealthy conditions requiring medical care.
- Listened to clients questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
- Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
- Delivered excellent service to pet owners to drive repeat business.
- Assisted veterinarian with surgical procedures by assembling and sterilizing instruments, administering anesthesia, having scrub counted and packed surgical instruments with drapes for autoclave sterilization, monitoring vital signs during surgery and notifying veterinarian of any changes.
- Shaved surgical areas and placed IV catheters in preparation for surgery, as well as preparing for diagnostics before putting our patient under anesthesia.
- Familiar with AviMark software.
Veterinary Assistant
East Los Angeles Dog & Cat Hospital
05.2022 - 04.2023
- Disinfecting all exam rooms before and after every client/ patient use.
- Greeting every client/ patient that are arriving in hospital for any services, answering questions from clients, comforting clients for there visit of the day, taking patients weight and temperature and escorting client/ patient to exam room.
- Comfortable with restraining any dog/ cat and lifting up to 55 lbs.
- Drawing up vaccines, drawing up blood for any diagnostic tests, giving injections, prepare IV catheter, x-rays, wound care, monitor any patient under anesthesia with supervision from DVM or veterinary technician, give fluids to patient in need or give any type of medication DVM provides for patient in need.
- Customer service, help receptionist with any client complaints, reviewing pet records, filing paperwork, providing information from computer, answering phone calls, and prepare medications to send home for patients in need.
- Assisted veterinarians and veterinary technicians in examining, diagnosing, monitoring hospitalized patients and treating animals for various illnesses and injuries.
- Recorded patient food and water intake and output levels on a daily basis.
Veterinary Assistant
VIP PetCare
10.2020 - 05.2022
- Restraining pets for physical exams, ear exams, anal glands, nail trims, blood work, eye exams, skin exams, and vaccinations.
- Disinfect wellness center every time employees arrive, disinfect tools, exam tables, floors, trash cans, iPad's, phone, cabinets, and waiting area.
- Reviewing pet records for what they will be receiving on today's visit, communicating with pet parents and advising important information of their pet, consulting drug consultations, prevention, treatment, and adverse reactions.
- Setting up for every pets visit and what they will be receiving on day of visit, comforting every pet that enters our clinic, setting up vaccinations, nail trims, ear exams, eye exams, cytology's, skin exams, blood work, and anal glands.
- Making sure all samples are correct before sending out to IDEXX.
- Customer service, answer phone calls, answer clients questions and concerns about pet.
- Unloading products and organizing wellness center.
Veterinary Assistant
Vetco Clinics
03.2019 - 08.2020
- Reviewed pet records from daily visits and appointments, entering all important data into system.
- Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
- Set up appointments for checkups and scheduled veterinary consultations.
- Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
- Walked over several dogs and cats of varying sizes at one time while enforcing each pets behavior and walking manners.
- Collected and documented animal information such as weight, size, physical condition and food intake.
- Drawing up vaccinations, disinfect every exam room after use, went over rare vaccine reactions with every pet.
- Unloaded and organized supplies and product inventory to maximize team efficiency.
- Offered every owner exceptional customer service and support, as well to ensure the care of each animal.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Veterinary Assistant
Lynwood Dog & Cat Hospital
04.2018 - 05.2018
- Completed 200 hours of internship experience in veterinary assistance.
- Hands-on experience in taking care of patients.
- Able to follow up with patients that are being cared for, able to handle dogs and cats with ease.
- Proven record of watching pets in special attention or medication.
- Cleaned and disinfected kennels, exam rooms, laundry and floors.
Education
Diploma - Veterinarian Assistant
American College of Healthcare
Huntington Park, CA10.2018
High School Diploma -
Parkridge Private School
Long Beach, CA09.2017
Skills
- Client education
- Customer service
- Multitasking abilities
- Blood draw proficiency
- IVC placement
- Suture removal procedures
- Laboratory testing
- Wound management
- Treatment administration
- Medication administration
- Nutritional counseling
- Patient monitoring
- Animal restraining
- Physical examination
- Cleaning and sanitizing
- Euthanasia assistance
- Gowning and gloving procedures
- Emergency and preventive care
- Pre-anesthetic preparation
- Delivering effective CPR
Languages
English
Spanish
Timeline
Veterinary Assistant
VCA Animal Hospitals Urgent Care
08.2024 - Current
Veterinary Assistant
Economico Animal Hospital
03.2023 - 07.2024
Veterinary Assistant
East Los Angeles Dog & Cat Hospital
05.2022 - 04.2023
Veterinary Assistant
VIP PetCare
10.2020 - 05.2022
Veterinary Assistant
Vetco Clinics
03.2019 - 08.2020
Veterinary Assistant
Lynwood Dog & Cat Hospital
04.2018 - 05.2018
Diploma - Veterinarian Assistant
American College of Healthcare
High School Diploma -
Parkridge Private School
Similar Profiles
Amanda RuizAmanda Ruiz
Veterinary Technician at VCA Animal Hospitals Urgent CareVeterinary Technician at VCA Animal Hospitals Urgent Care
Ladedra HyacinthLadedra Hyacinth
Care Concierge at VCA Animal Hospital Urgent CareCare Concierge at VCA Animal Hospital Urgent Care
Molly McLaughlinMolly McLaughlin
Veterinary Practice Manager at VCA Tanglewilde at VCA Animal HospitalsVeterinary Practice Manager at VCA Tanglewilde at VCA Animal Hospitals
Andrew RaseroAndrew Rasero
Body Shop Assistant at Pako's Auto ElectricBody Shop Assistant at Pako's Auto Electric
Rosalba PerezRosalba Perez
Clinical Nursing Student at Los Angeles Southwest CollegeClinical Nursing Student at Los Angeles Southwest College